Gulf Air Reviews | Opinions of Gulf Air shared by travelers

To be fair I must say that the plane was not new so no I will not complain about the facilities however the customer service (or rather lack of) made this flight quite an inconvenience.

To sum up I would say that there is no consistency in the service. Half the passengers were given amenities while the others were not. I had to ask for a bottle of water and headphones while across the aisle passengers were being handed out the same before the flight took off.

Since it was an overnight flight I was asked to make my breakfast selection on a menu and leave in my seat pocket; however during serving time I was asked for what I would like to have. Why did I have to waste time in filling out my choices if this was the ultimate conclusion. The food served did not match the menu description and half of my choices were not served.

All I can say is....Never again if I have the choice will I use Gulf Air for business travel.

Advice to GUlf Air: If you really want to compete with the likes of regional carriers such as Emirates, Etihad and Qatar Airways trhen please invest in your staff and get some consistency in your service. Your ticket prices are in the same bracket and sometimes higher than other (better) options so there is no reason to cut corners on quality.