Gold Coast - Osaka Flight Reviews

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Gold Coast
Jetstar Airways
31 total score
27 reviews
19% Recommended
33% Value for Money
1.8/5 Customer Service
Gold Coast-Osaka route
32 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
Sat, 01/07/2012 08:39 AM
From Gold Coast Airport (Gold Coast) to Kansai International Airport (Osaka)
2 out of 5
Lazy service on plane
We boarded the plane at 10am approx, for a daytime flight to Osaka, Japan. virtually as soon as we took off the flight attendants made all passengers put their window shutters down and the lights were dimmed as if it was night time. The plane had only approx 100 passengers for a 310 capacity so you would think the service would be fantastic. The staff were virtually non existent, they took ages to answer the call button and when they came were not very friendly. We had pre ordered our meal, thank goodness (it was very small and not very nice for the $28 each we had paid). The people behind us hadn't ordered a meal and they only had 2 minute noodles or cheese and biscuits to offer them. The flight attendant said they don't have extra meals onboard if you don't pre order them. I put my window shutter up at one stage and an attendant told me to close it, it was the middle of the day!!!!
Recommended: No
Value for money: No
Customer Service: Satisfactory