Gold Coast - Auckland Flight Reviews

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Gold Coast
Jetstar Airways
31 total score
27 reviews
19% Recommended
33% Value for Money
1.8/5 Customer Service
Gold Coast-Auckland route
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
Thu, 10/08/2015 06:10 AM
From Gold Coast Airport (Gold Coast) to Auckland International Airport (Auckland)
1 out of 5
getting Worse every time we travel with them....
on our tickets it says 7kg but now they have decided to weigh both the hand luggage and your cabin bag combined - tickets dont mention that the weight is combined. they robbed us of $160au cause i was over by 5kg (my backpack weight) it was pay it or throw it out, $160au was only to go from Gold Coast to NZ but if we were travelling internally it would have only cost us $50au, this is a rip-off when the flight was only 3 hrs same as a trip across Australia, the plane is the same size as the ones used to fly domestically across Australia - why such a big weight difference - RIP OFF will defiantly be looking at other airlines from now on.
Recommended: No
Value for money: No
Customer Service: Poor