Frontier Airlines Reviews | Opinions of Frontier Airlines shared by travelers

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Frontier Airlines

Frontier Airlines logo
IATA code:F9
ICAO code:FFT
Overall Satisfaction:
1 out of 5
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How is Frontier Airlines ranked...?
#1
99.1 total score
6 reviews
100% Recommended
100% Value for Money
4.8/5 Customer Service
#2
68.9 total score
6 reviews
67% Recommended
83% Value for Money
3.3/5 Customer Service
#3
61.6 total score
10 reviews
60% Recommended
50% Value for Money
3.4/5 Customer Service
#4
48.4 total score
11 reviews
45% Recommended
45% Value for Money
2.5/5 Customer Service
#5
96 total score
2 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#6
75 total score
4 reviews
75% Recommended
75% Value for Money
3.8/5 Customer Service
#7
49.7 total score
4 reviews
25% Recommended
75% Value for Money
2.8/5 Customer Service
#8
46.7 total score
4 reviews
50% Recommended
50% Value for Money
2.3/5 Customer Service
#9
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#10
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#11
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#12
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#13
44 total score
6 reviews
33% Recommended
50% Value for Money
2.5/5 Customer Service
#14
40.7 total score
8 reviews
25% Recommended
38% Value for Money
2.4/5 Customer Service
#15
19.6 total score
6 reviews
0% Recommended
17% Value for Money
1.5/5 Customer Service
#16
16.8 total score
7 reviews
0% Recommended
0% Value for Money
1.4/5 Customer Service
#1
99.1 total score
6 reviews
100% Recommended
100% Value for Money
4.8/5 Customer Service
#2
68.9 total score
6 reviews
67% Recommended
83% Value for Money
3.3/5 Customer Service
#3
61.6 total score
10 reviews
60% Recommended
50% Value for Money
3.4/5 Customer Service
#4
48.4 total score
11 reviews
45% Recommended
45% Value for Money
2.5/5 Customer Service
#5
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#6
96 total score
2 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#7
75 total score
4 reviews
75% Recommended
75% Value for Money
3.8/5 Customer Service
#8
49.7 total score
4 reviews
25% Recommended
75% Value for Money
2.8/5 Customer Service
#9
46.7 total score
4 reviews
50% Recommended
50% Value for Money
2.3/5 Customer Service
#10
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#11
15.1 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#12
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#13
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#14
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#15
44 total score
6 reviews
33% Recommended
50% Value for Money
2.5/5 Customer Service
#16
40.7 total score
8 reviews
25% Recommended
38% Value for Money
2.4/5 Customer Service
#17
39.6 total score
16 reviews
31% Recommended
31% Value for Money
2.6/5 Customer Service
#18
19.6 total score
6 reviews
0% Recommended
17% Value for Money
1.5/5 Customer Service
#19
16.8 total score
7 reviews
0% Recommended
0% Value for Money
1.4/5 Customer Service

Frontier Airlines Reviews

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"Poor Customer Service"

Review

I experienced a problem with my online process. I and my friend’s seats were deleted. Seemed a simple fix to me, but turned into a nightmare!

When I called, I received no help from agents on the phone. They were rude and inconsiderate, several times. I spoke to several agents for a total of 2+ hours!

I am calling to cancel my Frontier Credit Card.

I am telling everyone I know never to fly Frontier.

I also plan to share my story with as many travel-rating web sites as I can!

I have never been treated so poorly with so many phone calls by so many people; and I have been flying 30 years!

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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