Frankfurt - San Francisco Flight Reviews

Most Recommended Best Value for Money Best Customer Service
Frankfurt-San Francisco route
US Airways
US Airways
US Airways
Global
Lufthansa
Lufthansa
Lufthansa
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Frankfurt
San Francisco
Lufthansa
Global
41.7 total score
25 reviews
32% Recommended
40% Value for Money
2.3/5 Customer Service
Frankfurt-San Francisco route
40 total score
1 review
0% Recommended
100% Value for Money
2/5 Customer Service
US Airways
Global
36.3 total score
17 reviews
29% Recommended
29% Value for Money
2.1/5 Customer Service
Frankfurt-San Francisco route
81.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
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Fri, 12/07/2012 10:06 PM
FRA » SFO
From Frankfurt International Airport (Frankfurt) to San Francisco International Airport (San Francisco)
2 out of 5
A380 - Never Again
FRA to SFO - The most uncomfortable plane. The seat bottoms are too thin. The seat backs recline too far. Lufthansa flight attend. had to ask each traveler to push their seat back up everytime there was a meal served. If you sit by the window and you need to go to the toilet, you need to ask the center and aisle seat person to exit PLUS the center and aisle person in the row in front to put their seat up. 4 people need to move to get out.
Recommended: No
Value for money: Yes
Customer Service: Poor
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Wed, 12/22/2010 01:53 PM
FRA » PHL » SFO
From Frankfurt International Airport (Frankfurt) to San Francisco International Airport (San Francisco) via Philadelphia International Airport (Philadelphia)
4 out of 5
Comfortably seated but indifferent service
Excellent flights on US airways. First flight left on time, but the second had two hours delayed, so we arrived late in SFO. The cabin design is not really nice, but I found the seat really comfortable on both aircrafts (A330 and A321) with a large legroom. I don't think european airlines has such legroom on their planes. That was really a plus to me. Onboard entertainment is great (well only on transatlantic flight as domestic flight has no video system although the flight lasted 6 hours!), wide range of new movies, I spent my all flight from FRA to PHL watching movies I hadn't seen yet. The service was rather indifferent (like someone said in its review, I totally agree). The staff were just doing their jobs without any enthusiasm or without smiling. I think Us Airways should improve this part of their service, because even if everything goes well during a flight, it is always nice to have a friendly staff.
Recommended: Yes
Value for money: Yes
Customer Service: Satisfactory