Frankfurt - Kiev Flight Reviews

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Frankfurt
Kiev
Lufthansa
Global
41.7 total score
25 reviews
32% Recommended
40% Value for Money
2.3/5 Customer Service
Frankfurt-Kiev route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
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Tue, 09/02/2014 09:46 PM
IAH » FRA » KBP
From George Bush Intercontinental Airport (Houston) to Boryspil International Airport (Kiev) via Frankfurt International Airport (Frankfurt)
1 out of 5
A flying turkey
Flew from USA to Kiev, Ukraine on 8/6/14 on Lufthansa. When I arrived Kiev my suitcase was not there. Went to Lost and Found and filed report. I had some questions and they directed me to the Lufthansa office, The Lufthansa employee said they did not know how to answer my questions and could not help. In 5 days my suitcase was delivered to me. Driver told me it would have been there sooner but Lufthansa gave them the wrong address.
Recommended: No
Value for money: No
Customer Service: Very Poor
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