Frankfurt - Cincinnati Flight Reviews

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Delta Air Lines
51.9 total score
27 reviews
52% Recommended
48% Value for Money
2.7/5 Customer Service
Frankfurt-Cincinnati route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
Mon, 04/08/2013 04:00 PM
From Frankfurt International Airport (Frankfurt) to Cincinnati Northern Kentucky Airport (Cincinnati) via Hartsfield-Jackson Atlanta International Airport (Atlanta)
1 out of 5
Horrible avoid!!!!!!
I got a ticket at Bussines Class, everithing was ok before i got into the plane,I take my seat and the NIGHTMARE starts,they anounce they have some tehnical problems ok I wait,4 hours they didn't gave us enything ,no water,no lunch nothing,I was flying from Germany to New York,USA with a connection to Cincinnati,my conection was lost so I request another flyght for next day,they told us to get out,to take our lugagge,oke we go to change flyghts,then take lugagge,I have checked 2 pieces with PRIORITY ,guess what one of the bags( was at second use) have a big hole in it,i made a complaine and they told me they rezolve it when i'll arrive in USA some of people don t recive then,THE STAFF LET THE LUGAGGE IN THE PLANE WHIOUT HIS OWNER , witch is against all airlines rules OMG !!!! so they gave us a room in a hotel ,and some 25 Euro food vouchers,the hotel s restaurant were very expensive so I have to pay from my pocket,next day I got to the airport and I have to wrap my damaged bag from my own pocket again,I check the luggage in and a the gates I realize THEY DINDT GAVE ME A SEAT IN THE PLANE,ONLY A SEAT REQUEST,OMG!!!!!! this was Horrible, the food in the plane was bad,when I arrive in USA I went to Delta to register again my damaged bag,and what do u think, IN GERMANY THEY DIDNT REGISTER ON COMPUTER MY DAMAGED BAG OMG flying with them a totaly NIGHTMARE THEY RUINED MY TRIP BOUTH TIMES, my first trip to USA was HORRIBLE!!! NEVER WANT TO FLY WITH delta AGAIN!!!!!
Recommended: No
Value for money: No
Customer Service: Very Poor