Fort Lauderdale - Dallas Flight Reviews

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Fort Lauderdale
Dallas
Spirit Airlines
Global
22.1 total score
35 reviews
9% Recommended
9% Value for Money
1.5/5 Customer Service
Fort Lauderdale-Dallas route
13.3 total score
3 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
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Tue, 07/29/2014 07:16 PM
LGA » FLL » DFW
From La Guardia Airport (New York) to Dallas Ft. Worth International Airport (Dallas) via Fort Lauderdale International Airport (Fort Lauderdale)
1 out of 5
Worse flight experience
The booked me for the wrong flight and would not help me change to the right one and wanted to charge me the fee. They kept saying to call back for compensation. I called 4 times and no one would help me. The worse customer service i have ever encountered
Recommended: No
Value for money: No
Customer Service: Very Poor
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Wed, 12/19/2012 06:31 PM
DFW » FLL
From Dallas Ft. Worth International Airport (Dallas) to Fort Lauderdale International Airport (Fort Lauderdale)
1 out of 5
CAN YOU SAY WORST AIRLINE IN THE UNIVERSE????
First time flying this airline because we had book a vacation package through expedia...I had no idea you have to be there 45 minutes before departure time. I usually fly with southwest, american airline and they are very organized with each fly and the destination making sure everyone is checked in where they're supposed to be at. This airline is just a big mess, cluster f*ck (excuse my expression). And also, when you're late because of them being disorganized, they charge you $300 more dollars just to catch another flight (being 5 minutes late to check in) and also you can't get a standby unless you pay for another flight, which is total money-making system that you are being fucked over....Also, your bags being charged $180 just to be shipped there and back, in the same plane!!!!! Like really? usually other airline you can bring one each, and an addition or over weight it's $40 bucks average...this airline just charges you regardless of if you just bring one..I guess they expect you not to bring any bags so you don't get charge extra....Supervisor is rude, they almost lost our bags because they don't know where the bags were supposed to be at...LIke really? They also showed no concern about taking care of you either...just terrible service..If you think you want to save $100 dollars on the plane ticket and getting charge $180 for your bags and don't forget the flight delayed there and back!!! go ahead, but this was hell, worst fly I've ever been to. NEVER AGAIN!!!!!
Recommended: No
Value for money: No
Customer Service: Very Poor
Sat, 10/13/2012 01:55 PM
FLL » DFW
From Fort Lauderdale International Airport (Fort Lauderdale) to Dallas Ft. Worth International Airport (Dallas)
1 out of 5
Spirit Sucks!
I bought 4 air fairs to Dallas, we got to the airport 53 minutes before departure and could not embarque because the plane was full! Spirit advises you to be there at least 45 minutes before departure, now I didn't buy a stand by ticket! I bought a regular ticket! And for me not to embarque because the plane is full is ridiculous!! The staff was very rude and sarcastic, I lost a wedding that I was suppose to participate. I will never fly with this company again and reather advise someone to jump off a bridge than purchase a Spirit airlines fair!
Recommended: No
Value for money: No
Customer Service: Very Poor