Spread the word...
"Fly Dubai Ripped me Off"
Whilst their flights are OK for the money, their car rental service is abismal. I purchased a flight/car rental combo, only to discover that the car was to be picked up and returned in a different terminal, and I needed to take (and pay for) a taxi both ways. Never during the reservation (on flydubai.com) did the tell me that I would need to take a taxi and waste time on my trip on the contrary, they asked me to reconfirm my fligh number to ensure the car would be waiting for me on time. I felt decieved. Their customer service were indifferent when I asked for assistance. Avoid their car rental service like the plague.. they misrepresent and don't back it up with after sale support.
"Poor service "
I advise the travelers do not choose Fly Dubai for their travel Worst service. No time Management. No one feels responsible
I suggest Flydubai chnage the airline name and take out the "Dubai" part because it gives Dubai a bad image.
I am extremely disgussted from the way you treated us at Dammam airport on June 3, 2012 as you told passengers that the flight is cancelled and asked the passengers to "come back tomorrow'! dha...
I was on my way to attend a funeral and could NOT wait another day for flydubai to take their time and make a different booking. I ended up buying a ticket on another airline and my trip lated (23) hours while it should have been only (6) hours.
I am going to get in touch with several blogs and ranking associations to relay this to them. I want all my friends and associates to be aware of the way flydubai handled us and avoid traveling with flydubai.
"The worst flight ever.."
The worst flight ever I experienced. I never expected this service from an airline from such a rich country, UAE. the worst flight, even if you need a blanket they will charge you for it, and they intentionally decrease the temperature to enforce the use of blanket. baggage allowance is 0 kg. you have to pay for every kg or buy allowance package. very bad services, flight seats looks like traditional Indian train seats.
Took 6 hrs of aurguring during a 11 hr layover (due to late flight) to get a hotel voucher in Dubai. Flydubai supervisor refused even to meet with custormers. They were only prepared to offer a food voucher when we initially approached them. Flydubai management doesn't even have the courtesy to talk to their customers after delaying their passengers 11 hours due to their flight being late.
"Horrible nightmare customer service"
Call centre staff can't speak proper english. They definatly need more training. Website is not user friendly at all. I had a very very hard time buying excess baggage online. Not worth it at all.
"good value for money, good fares"
Round trip Dubai-Beyrut and first time with Flydubai. Excellent value for money. Very good fare. Seats were quite small, but nice crew at DXB and onboard. Drinks and snacks being sold on board for a reasonnable price. I will certainly fly again with them if I have the same fare.