Flydubai Reviews | Opinions of Flydubai shared by travelers

Air Travel Survey
What do you consider before booking a flight?


Flydubai

Flydubai logo
IATA code:FZ
ICAO code:FDB
Overall Satisfaction:
1.8 out of 5
25% of people who wrote a review recommend flying with Flydubai.
25% of people who wrote a review think Flydubai offers a good value for money.
75% of people who wrote a review think Flydubai offers a very poor customer service.
Classes of service
Economy
100%
Business
0%
First
0%
Customer Service
Excellent
0%
Good
25%
Satisfactory
0%
Poor
0%
Very Poor
75%
Popular Destinations
How is Flydubai ranked...?
#1
58.2 total score
15 reviews
47% Recommended
53% Value for Money
3.3/5 Customer Service
#2
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#3
32.2 total score
6 reviews
17% Recommended
33% Value for Money
1.8/5 Customer Service
#4
31.7 total score
4 reviews
25% Recommended
25% Value for Money
1.8/5 Customer Service
#1
70.1 total score
11 reviews
73% Recommended
64% Value for Money
3.6/5 Customer Service
#2
100 total score
2 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#3
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#4
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#5
51.1 total score
3 reviews
33% Recommended
33% Value for Money
3/5 Customer Service
#6
48.3 total score
5 reviews
20% Recommended
40% Value for Money
3.4/5 Customer Service
#7
34.4 total score
5 reviews
20% Recommended
20% Value for Money
2.2/5 Customer Service
#8
31.7 total score
4 reviews
25% Recommended
25% Value for Money
1.8/5 Customer Service
#9
58.2 total score
15 reviews
47% Recommended
53% Value for Money
3.3/5 Customer Service
#10
32.2 total score
6 reviews
17% Recommended
33% Value for Money
1.8/5 Customer Service

Flydubai Reviews

Advertisement

"The worst flight ever.."

Review

The worst flight ever I experienced. I never expected this service from an airline from such a rich country, UAE. the worst flight, even if you need a blanket they will charge you for it, and they intentionally decrease the temperature to enforce the use of blanket. baggage allowance is 0 kg. you have to pay for every kg or buy allowance package. very bad services, flight seats looks like traditional Indian train seats.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
Comment on this review or Add your Flydubai review

"Pathetic management"

Review

Took 6 hrs of aurguring during a 11 hr layover (due to late flight) to get a hotel voucher in Dubai. Flydubai supervisor refused even to meet with custormers. They were only prepared to offer a food voucher when we initially approached them. Flydubai management doesn't even have the courtesy to talk to their customers after delaying their passengers 11 hours due to their flight being late.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
Comment on this review or Add your Flydubai review

"Horrible nightmare customer service"

Review

Call centre staff can't speak proper english. They definatly need more training. Website is not user friendly at all. I had a very very hard time buying excess baggage online. Not worth it at all.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
Comment on this review or Add your Flydubai review

"good value for money, good fares"

Review

Round trip Dubai-Beyrut and first time with Flydubai. Excellent value for money. Very good fare. Seats were quite small, but nice crew at DXB and onboard. Drinks and snacks being sold on board for a reasonnable price. I will certainly fly again with them if I have the same fare.

Conclusion
Value for Money:Yes
Customer Service:Good
Cabin:Economy Class
Comment on this review or Add your Flydubai review
Take the Survey!
Only takes 3-5 minutes
Air Travel Survey: What do you consider before booking a flight?