FlyBE Reviews | Opinions of FlyBE shared by travelers



FlyBE

FlyBE logo
IATA code:BE
ICAO code:BEE
Overall Satisfaction:
1.4 out of 5
7.1% of people who wrote a review recommend flying with FlyBE.
7.1% of people who wrote a review think FlyBE offers a good value for money.
71.4% of people who wrote a review think FlyBE offers a very poor customer service.
Classes of service
Economy
92.9%
Business
7.1%
First
0%
Customer Service
Excellent
0%
Good
7.1%
Satisfactory
0%
Poor
21.4%
Very Poor
71.4%
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How is FlyBE ranked...?
#1
48.6 total score
28 reviews
43% Recommended
50% Value for Money
2.5/5 Customer Service
#2
46.6 total score
23 reviews
39% Recommended
43% Value for Money
2.5/5 Customer Service
#3
80 total score
8 reviews
75% Recommended
88% Value for Money
4/5 Customer Service
#4
69.8 total score
6 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#5
24.7 total score
4 reviews
0% Recommended
50% Value for Money
1.5/5 Customer Service
#6
23.1 total score
3 reviews
0% Recommended
0% Value for Money
2.3/5 Customer Service
#7
17.8 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#8
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#9
20.9 total score
14 reviews
7% Recommended
7% Value for Money
1.4/5 Customer Service
#1
80 total score
8 reviews
75% Recommended
88% Value for Money
4/5 Customer Service
#2
69.8 total score
6 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#3
56.2 total score
6 reviews
50% Recommended
67% Value for Money
3/5 Customer Service
#4
54.4 total score
6 reviews
50% Recommended
50% Value for Money
2.8/5 Customer Service
#5
52 total score
10 reviews
40% Recommended
70% Value for Money
2.6/5 Customer Service
#6
51 total score
12 reviews
42% Recommended
50% Value for Money
2.8/5 Customer Service
#7
48.6 total score
28 reviews
43% Recommended
50% Value for Money
2.5/5 Customer Service
#8
46.6 total score
23 reviews
39% Recommended
43% Value for Money
2.5/5 Customer Service
#9
45.4 total score
33 reviews
42% Recommended
55% Value for Money
2.2/5 Customer Service
#10
41.7 total score
25 reviews
32% Recommended
40% Value for Money
2.3/5 Customer Service
#11
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#12
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#13
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#14
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#15
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#16
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#17
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#18
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#19
73.8 total score
3 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#20
73.7 total score
4 reviews
75% Recommended
75% Value for Money
3.5/5 Customer Service
#21
73.3 total score
1 review
100% Recommended
0% Value for Money
4/5 Customer Service
#22
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#23
71.7 total score
4 reviews
75% Recommended
75% Value for Money
3.5/5 Customer Service
#24
70 total score
2 reviews
50% Recommended
50% Value for Money
4/5 Customer Service
#25
66.7 total score
4 reviews
50% Recommended
100% Value for Money
3.3/5 Customer Service
#26
66.7 total score
3 reviews
67% Recommended
67% Value for Money
3.3/5 Customer Service
#27
64.9 total score
3 reviews
67% Recommended
67% Value for Money
3/5 Customer Service
#28
64 total score
3 reviews
67% Recommended
67% Value for Money
3.3/5 Customer Service
#29
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#30
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#31
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#32
43.3 total score
2 reviews
50% Recommended
50% Value for Money
2/5 Customer Service
#33
40 total score
1 review
0% Recommended
100% Value for Money
2/5 Customer Service
#34
39.6 total score
3 reviews
33% Recommended
33% Value for Money
2.3/5 Customer Service
#35
36 total score
3 reviews
33% Recommended
33% Value for Money
1.7/5 Customer Service
#36
34.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#37
34.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#38
32.4 total score
3 reviews
33% Recommended
33% Value for Money
2/5 Customer Service
#39
27.6 total score
3 reviews
0% Recommended
33% Value for Money
2.3/5 Customer Service
#40
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#41
24.7 total score
4 reviews
0% Recommended
50% Value for Money
1.5/5 Customer Service
#42
23.1 total score
3 reviews
0% Recommended
0% Value for Money
2.3/5 Customer Service
#43
20 total score
2 reviews
0% Recommended
0% Value for Money
1.5/5 Customer Service
#44
18.7 total score
3 reviews
0% Recommended
0% Value for Money
2/5 Customer Service
#45
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#46
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#47
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#48
17.8 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#49
15.5 total score
5 reviews
0% Recommended
0% Value for Money
1.4/5 Customer Service
#50
15.1 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#51
15.1 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#52
13.3 total score
4 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#53
13.3 total score
3 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#54
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#55
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#56
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#57
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#58
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#59
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#60
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#61
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#62
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#63
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#64
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#65
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#66
10.7 total score
2 reviews
0% Recommended
0% Value for Money
0.5/5 Customer Service
#67
40.1 total score
18 reviews
28% Recommended
39% Value for Money
2.3/5 Customer Service
#68
40 total score
7 reviews
29% Recommended
43% Value for Money
2.1/5 Customer Service
#69
33.4 total score
34 reviews
21% Recommended
38% Value for Money
1.8/5 Customer Service
#70
31.5 total score
10 reviews
20% Recommended
30% Value for Money
1.7/5 Customer Service
#71
29.7 total score
27 reviews
19% Recommended
22% Value for Money
1.7/5 Customer Service
#72
29.2 total score
8 reviews
13% Recommended
25% Value for Money
1.8/5 Customer Service
#73
28.5 total score
32 reviews
16% Recommended
25% Value for Money
1.7/5 Customer Service
#74
26.4 total score
12 reviews
17% Recommended
17% Value for Money
1.7/5 Customer Service
#75
23.9 total score
11 reviews
9% Recommended
9% Value for Money
1.7/5 Customer Service
#76
20.9 total score
14 reviews
7% Recommended
7% Value for Money
1.4/5 Customer Service
#77
13.3 total score
6 reviews
0% Recommended
0% Value for Money
1/5 Customer Service

FlyBE Reviews

"Flybe Suck"

Review

Late late late late rubbish rubbish rubbish

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"Terrible baggage handling and customer service"

Review

I flew to visit my sister with my family for the first time in 16 years. I was looking forward to finally seeing where she lives and getting to visit with her and her kids. Sadly, Flybe has lost my bag and has no idea where it might be. Unlike most airlines, they are unable to scan the baggage ticket to locate a bag. This seems like a major safety concern, as well, that they have no idea who's bag belongs to who or where it is?! So, instead of getting to enjoy the time with my sister and this beautiful city in the few days we have, I will be trying to replace the items in my bag. Some of the items can never be replaced. Unfortunately, Flybe cannot be trusted with ones travels or luggage or to allow one to have a special time with family as you will never be able to compensate for the time I have lost.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"Flybe will always be a second-rate brand"

Review

So, I am visiting the UK for two days. I had hand luggage which was too big by about an inch, for the luggage measurement tray. The check-in agent got all regimental and said "Strict regulation" even though I had flown with Flybe before and my hand luggage FIT in the overhead compartment fine.

The plane is delayed by about 45 minutes, and then going through security/border control was a joke!! It took about 20 minutes just to get through, and then... surprise, surprise...not all of the luggage which SHOULD have been on-board... made it. I waited about 45 minutes next to the carousel with no avail.
I had my glasses, contacts, some clothes, an expensive leather jacket...and the pathetic excuse of an airline known as Flybe LOST it...with reasons being left in Duesseldorf.
The thing is...the baggage handlers were probably lazy. This trip has cost me a lot...I cannot drive now thereby ruining a classic car show I was attending, my trip to Cambridge was cancelled off because of the sheer amount of delay.

Do not fly with Flybe. Flybe should be called "Flybyme" or rather "Flymeby" or rather "Flybyebye", because that's what they did to my luggage.

I am going to get compensation for all of the inconvenience, expense, and distress - besides the £10 parking my mother had to pay when it should have been about £3.

If you are flying from DUS to BHX, go with Germanwings/Eurowings... far better service, hand luggage dimensions can be at normal size.

I will never fly with Flybe again after my return flight. Also, this airline does not provide water for free!

AVOID LIKE THE PLAGUE!!!

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"Probably the worst airline in the world"

Review

i have to use flybe (or Flymaybe as its known locally) as some of the destinations are only served by them.
i am constantly delayed, over charged as every available opportunity they charge, the staff are at best disinterested and at worst rude.

simply shocking

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"30 hour delay on a 1.15 hour flight"

Review

Return from Amsterdam to Exeter was delayed by 30 hours due to 'technical problems', Complete lack of Flybe staff or information added to stress. Schipol airport ground staff said they were totally embarrassed at the inhumane way in which a plane load of people were treated. Since returning home, Flybe has not even had the decency to respond to submitted complaints. This looks like a company heading for liquidation.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"Do not travel close to a bank holiday"

Review

Thursday August 21st last evening flight from Southampton to Paris has been canceled without notice. The reason invoked is the impossibility to create the crew to operate the flight. The compensation accommodation has been in one of the most durty and dusty hotel of Southampton. No Flybe representative was there to handle the situation. Airport employee did their best to manage the situation with the lost passengers. Flying frequently on this line this is not the first time I have this bad experience. I suspect the proximity of a bank holiday may be a reason of the lack of crew. I do not recommend to fly Flybe close to a bank holiday.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"FLYBE SUCK"

Review

i have been using Flybe for the past 18 months every week from southampton to leeds return, over the past 12 months the 16.40 no matter what day i travel is cancelled and i get bummped onto the 8pm flight. The reason is always the same Technical problems, which is wearing thin now. The should be honest and cancel the flight if they dont have enough people and not use the slot any more.

No apologies and no compensation because if i wanted that flight it would have been cheaper. I REFUSE TO PROVIDE FLYBE WITH ANY MORE BUSINESS AVOID THEM DONT USE THEM.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"cancelled flight and delayed replacement flight"

Review

cancelled flight and long wait for replacement flight which was itself delayed. Lack of information about why cancelled and no offer of compensation, only a £7.50 meal voucher. Told by other people waiting that this was a regular occurence so why do they keep that flight in the schedule? when the flight arrived the airport staff were quick to start borading procedure but still did not get home till 5 hours after we should have done

Conclusion
Value for Money:No
Customer Service:Poor
Cabin:Economy Class
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"TERRIBLE!!!"

Review

Terrible experience, hidden charges everywhere. Poor customer service and overall a bad airline.

Conclusion
Value for Money:No
Customer Service:Poor
Cabin:Business Class
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