Enerjet Reviews | Opinions of Enerjet shared by travelers



Enerjet

Enerjet logo
IATA code:EG
ICAO code:ENJ
Overall Satisfaction:
4.1 out of 5
75% of people who wrote a review recommend flying with Enerjet.
75% of people who wrote a review think Enerjet offers a good value for money.
75% of people who wrote a review think Enerjet offers a excellent customer service.
Classes of service
Economy
75%
Business
25%
First
0%
Customer Service
Excellent
75%
Good
0%
Satisfactory
25%
Poor
0%
Very Poor
0%

Enerjet is a canadian charter airline based in Calgary, Alberta.

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How is Enerjet ranked...?
#1
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#2
82 total score
8 reviews
75% Recommended
75% Value for Money
4.5/5 Customer Service
#3
66 total score
2 reviews
50% Recommended
100% Value for Money
3.5/5 Customer Service
#4
32.4 total score
36 reviews
22% Recommended
19% Value for Money
2.1/5 Customer Service
#1
74.5 total score
16 reviews
75% Recommended
81% Value for Money
3.7/5 Customer Service
#2
63.2 total score
12 reviews
58% Recommended
75% Value for Money
3.2/5 Customer Service
#3
52.1 total score
26 reviews
50% Recommended
46% Value for Money
2.8/5 Customer Service
#4
46.4 total score
35 reviews
37% Recommended
40% Value for Money
2.6/5 Customer Service
#5
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#6
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#7
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#8
86.9 total score
7 reviews
86% Recommended
86% Value for Money
4.3/5 Customer Service
#9
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#10
82 total score
8 reviews
75% Recommended
75% Value for Money
4.5/5 Customer Service
#11
66 total score
2 reviews
50% Recommended
100% Value for Money
3.5/5 Customer Service
#12
46.7 total score
4 reviews
50% Recommended
50% Value for Money
2.3/5 Customer Service
#13
46.1 total score
5 reviews
60% Recommended
60% Value for Money
1.6/5 Customer Service
#14
42.1 total score
9 reviews
22% Recommended
56% Value for Money
2.3/5 Customer Service
#15
38 total score
6 reviews
17% Recommended
50% Value for Money
2.5/5 Customer Service
#16
33.5 total score
9 reviews
22% Recommended
44% Value for Money
1.7/5 Customer Service
#17
31.7 total score
5 reviews
20% Recommended
20% Value for Money
2/5 Customer Service
#18
29.6 total score
5 reviews
20% Recommended
20% Value for Money
1.6/5 Customer Service
#19
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#20
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#21
17.8 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#22
14 total score
8 reviews
0% Recommended
0% Value for Money
1.1/5 Customer Service
#23
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#24
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#25
36.3 total score
17 reviews
29% Recommended
29% Value for Money
2.1/5 Customer Service
#26
33.5 total score
13 reviews
23% Recommended
31% Value for Money
2/5 Customer Service
#27
32.4 total score
36 reviews
22% Recommended
19% Value for Money
2.1/5 Customer Service
#28
25.9 total score
39 reviews
10% Recommended
21% Value for Money
1.7/5 Customer Service
#29
23.1 total score
14 reviews
7% Recommended
14% Value for Money
1.6/5 Customer Service
#30
22.1 total score
35 reviews
9% Recommended
9% Value for Money
1.5/5 Customer Service
#31
15.8 total score
15 reviews
0% Recommended
13% Value for Money
1.1/5 Customer Service

Enerjet Reviews

"Not enough leg room & no entertainment"

Review

This was the worst flight I think I've been on. There is no leg room & I'm average height. The plane is great for short hall but for a 6 plus hour flight it's a joke. They have no entertainment at all. When we booked & according to Airtransat there would be entrtainment on the outbound & inbound flight. This was very disappointing as we booked with Airtransat because we had heard good things.

Conclusion
Value for Money:No
Customer Service:Satisfactory
Cabin:Economy Class
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"Beyond the Call of Duty"

Review

Our flight on March 21/15 was going well, but 2 hrs into it our daughter became ill. Our Mexico experience took a turn for the worse as she seemed to be suffering from a "travellers sickness" Three others also had sickness and the Stewardesses sprung into action. Two in particular rose above all challenges as more than 150 passengers were indirectly affected. JENNA and DANICA proceeded to rectify the results of sickness in the galley and washrooms. Made my daughter comfortable. They reasurred us that things were under control. Kept us well informed. Then with the help of Jillian and Celina carried on the their normal duties as if nothing had happened out of the ordinary. Our Hats off to the CREW of flight TS3511 for a job well done!!

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Economy Class
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"Older plane but excellent service"

Review

Again we were lucky to fly with Enerjet going from Vancouver,BC to Puerto Vallarta and returning a week later(May 31 ---June 6, 2014).
And there is only word in our dictionary explaining customer service; it is EXCELLENT. Thank you very, very much. We hope to see you sometimes next year.

Grazyna & Wilhelm Glowacki
Vancouver,BC

note;the Bistro service we have ignored, cause it is not your "invention"-:)

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Economy Class
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"Obsolete Aircraft"

Review

When we boarded our flight in Victoria we were surprised to find low back, lime green vinyl seats, with minimal legroom. For someone over six feet tall, having no place to rest your head for six hours is less than comfortable. To make matters worse, the occupied seat ahead of me was broken and could only be in the reclined position. The next surprise was the lack of screens for movies, nor portable units for rental. Finally, early on I found out that two of the three restrooms on the 737 had no water for flushing or washing. Not great for a six hour flight! Since Enerjet has been contracted by Air Transat for their Mexican flights from Victoria, I hope they reconsider their standards in the future.

Conclusion
Value for Money:No
Customer Service:Satisfactory
Cabin:Economy Class
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"Stress Free and Comfortable"

Review

This was a very nice surprise flying with Ener Jet. The cabin crew were fantastic and the flight crew kept us informed of what was going on. Both to and from Puerto Vallarta we were on time. A little late leaving Puerto Vallarta but the pilots made it up in the air. I fly all over North America and Ener Jet proved to me that they are professional, on time and their employees project a pleasant atmosphere which tells me they like their jobs. Nothing seem to faze the cabin crew.
Ener Jet is definitely the way to fly if you want to arrive to your destination stress free.

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Economy Class
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"Thanks for the Great flight.."

Review

great service great flight..

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Economy Class
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"Enerjet is my ride to work!"

Review

I work in the Alberta Oilsands and I fly with Enerjet 4-6 times a month. The cabin crew is amazing! They are very well spoken, professional and considerate. The pilots are great, we arrive safely and on time to our destination. When I am on Time off, I look forward to only booking my travel throguh Enerjet.

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Business Class
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