Dublin - London Flight Reviews

Most Recommended Best Value for Money Best Customer Service
Dublin-London route
Aer Lingus
Aer Lingus
Aer Lingus
Global
Aer Lingus
Aer Lingus
Aer Lingus
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Dublin
London
Aer Lingus
Global
66.7 total score
3 reviews
67% Recommended
67% Value for Money
3.3/5 Customer Service
Dublin-London route
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
Cityjet
Global
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
Dublin-London route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
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Mon, 09/25/2017 11:20 PM
DUB » LCY
From Dublin Airport (Dublin) to London City Airport (London)
1 out of 5
Destroyed baggage - do not care
Worst customer service I have ever seen... They destroyed my baggage. So I got a reference number and a contact email, but they just did not answer. I wrote an email to the customer service - no answer. Worst customer service you can think of. Never again!
Recommended: No
Value for money: No
Customer Service: Very Poor
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Sun, 10/23/2011 06:01 AM
DUB » LHR
From Dublin Airport (Dublin) to Heathrow Airport (London)
5 out of 5
Still very Irish
My luggage exceeded the limit by 5kg. I offered to remove excess, but as I had no carry on, it was waved through with no penalty. I was then asked if I was travelling alone and asked if I would like an upgrade to an exit seat as " sure someone has to sit there" . Very Irish, very welcome, very NOT Ryanair.
Recommended: Yes
Value for money: Yes
Customer Service: Excellent