Dubai - Paris Flight Reviews

Most Recommended Best Value for Money Best Customer Service
Dubai-Paris route
Oman Air
Oman Air
Oman Air
Oman Air
Spread the word...
54.3 total score
33 reviews
45% Recommended
55% Value for Money
2.9/5 Customer Service
Dubai-Paris route
55.6 total score
3 reviews
33% Recommended
33% Value for Money
3.3/5 Customer Service
Oman Air
69.6 total score
9 reviews
67% Recommended
67% Value for Money
3.6/5 Customer Service
Dubai-Paris route
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
Thu, 07/16/2015 10:24 AM
From Charles De Gaulle Airport (Paris) to Dubai Airport (Dubai) via Seeb Airport (Muscat)
1 out of 5
never again.
We booked a flight on your company as we travelled to Dubai for 4 days / nights. Due to the delay at Paris Airport (more than 2 hours and a half) thus we missed our connecting flight to Dubai. The flight proposed from Muscat was more than 4 hours after we missed activities we already booked on spot for the afternoon. the thing is that no ones care, they are not helpful at all. they just suggested us to contact the custumer services online. This is what I did. Since November (we are in July, I never received any response. They just don't care.... I have friends whicvh got the same bad experience while fling to colombo. they missed the connecting flight and they had to stay in Muscat until the day after. they just didn't care, once again, they never got any reply.
Recommended: No
Value for money: Yes
Customer Service: Very Poor
Fri, 07/05/2013 08:42 AM
From Ho Chi Minh City Airport (Ho Chi Minh City) to Charles De Gaulle Airport (Paris) via Dubai Airport (Dubai)
2 out of 5
Poor handling of passengers after missing a connection
Because of a delay on the first flight, we missed our connection in Dubai. The only alternative we were proposed was to stay one night in Dubai (Hotel without wifi, no other compensation) and to arrive the day after in Paris. We could not afford to miss a working day so we spent hours o discuss about another solution to finally take a flight ... to Nice ! So we arrived in Nice instead of Paris with 8h delay. No phone to warn our relatives, no food vouchers,... All in all service was poor. So if you takes Emirates, try not to miss a connection ! we will be just trapped in Dubai !
Recommended: No
Value for money: No
Customer Service: Poor
Mon, 03/26/2012 02:24 AM
From Kingsford Smith Airport (Sydney) to Charles De Gaulle Airport (Paris) via Dubai Airport (Dubai)
5 out of 5
Don't what to fly with anyone else
Flying from oz to Paris was perfect, food was great, staff were really nice and there was quite allot of room and I'm 193cm tall. I've been on several other air lines and still I'd rather pay a bit more and fly with emirates that some of the so called premium air lines.
Recommended: Yes
Value for money: Yes
Customer Service: Excellent
Tue, 09/20/2011 08:18 PM
From Cape Town International Airport (Cape Town) to Charles De Gaulle Airport (Paris) via Dubai Airport (Dubai)
3 out of 5
Beware of Emirates by weight checked bag policy
I was attending Cape Town Univ as an exchange student & found a cheap one-way fare CPT to Paris ($570) to meet my parents for a few leisure days before returning home with them to the USA on a separate ticket. Unfortunately I became a victim of Emirates’ strict checked baggage allowance. I am used to checking bags & paying “by piece” with a flat overweight fee, but since my USA destination was not on my Emirates ticket, I was subjected to their “by weight” policy. Emirates’ policy is 30 kg maximum for all checked bags & their excess baggage rate is ZAR600/kg. I had 1 bag at 30 kg and a second bag at 28 kg, so the fee was close to $2,400! I was horrified since my fare was only a fourth of the cost. To Emirates’ credit, they took pity on me & made an exception & only charged $800, which is still excessive in my opinion. I hope someone can learn from my experience. When choosing an airline, read all of the fine print & determine upfront all of the fees that may be added to see what you’re ultimately paying for, because sometimes that cheap fare doesn’t end up so cheap after all.
Recommended: No
Value for money: No
Customer Service: Satisfactory