Dubai - Beirut Flight Reviews

Most Recommended Best Value for Money Best Customer Service
Dubai-Beirut route
Flydubai
Jazeera Airways
Jazeera Airways
Global
Flydubai
Jazeera Airways
Jazeera Airways
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Dubai
Beirut
Flydubai
Global
26.2 total score
16 reviews
13% Recommended
19% Value for Money
1.8/5 Customer Service
Dubai-Beirut route
31.7 total score
4 reviews
25% Recommended
25% Value for Money
1.8/5 Customer Service
Jazeera Airways
Global
32 total score
1 review
0% Recommended
100% Value for Money
2/5 Customer Service
Dubai-Beirut route
32 total score
1 review
0% Recommended
100% Value for Money
2/5 Customer Service
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Wed, 12/25/2013 09:23 AM
DXB » BEY
From Dubai Airport (Dubai) to Beirut International Airport (Beirut)
1 out of 5
Staff totally disrespectful of passenger
My wife and I boarded a Flydubai flight when she was 7 months pregnant (which is allowed by all international airlines and she had the necessary doctor papers to take this flight. To cut a long story short, the ground staff of Flydubai refused to give us the seats we paid 200 AED extras for. That was fine (security always takes priority) but they refused also to give us alternative seats suitable for a pregnant woman, gave us ad-hoc seats totally unsuitable for pregnancy and separated us on top of this. Staff uses a totally inappropriate tone as if you passengers of a low cost airline are bad school pupils. They spoke to us very disrespectfully and it was a humiliating experience. On board, things were not much better and the offensive tone staff used made even other passengers take our defense. For the sake of the baby, we did not argue at all either on land or on the plane. We finally managed appropriate seats with other passengers. Staff was totally careless. Flydubai should be avoided if you are seniors, or family with children or pregnant. Flydubai staff has no idea how to provide a service or how to handle basic uncommon situation, even if it is a very simple one. To ad to this, the pre-purchased meal we ordered and paid for was not available on the plane. It felt like a real scam when you pay seats and meals and they are not available.
Recommended: No
Value for money: No
Customer Service: Very Poor
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Wed, 11/20/2013 05:46 PM
BEY » DXB
From Beirut International Airport (Beirut) to Dubai Airport (Dubai)
1 out of 5
be carefull people
this company will steal your money, they sell more tickets than the airplane can handle, they will tell the people who arrive late to the airport( i mean if u arrive to the airport before 2 hours) that they closed the counter and they are not responsable, this is how they make their money, by selling u an allready sold ticket
Recommended: No
Value for money: No
Customer Service: Very Poor
Tue, 07/10/2012 09:27 AM
DXB » KWI » BEY
From Dubai Airport (Dubai) to Beirut International Airport (Beirut) via Kuwait International Airport (Kuwait)
1 out of 5
worst custmor services ever
i havnt seen customer services worst Al Jazeera airways , i lost my bag and while was in short vacation, calling them for hunderds time with no propar answer, no one of them know where it , only crazy answer was if we didnt found it within 45 days will bay you , i lost more 1000 $ telecome connections , and all my stuff and my baby stuff in that bags ,they screw my vacation which was dream about it long time back
Recommended: No
Value for money: Yes
Customer Service: Poor
Sun, 01/08/2012 07:56 AM
BEY » DXB » KTM
From Beirut International Airport (Beirut) to Tribhuvan Airport (Kathmandu) via Dubai Airport (Dubai)
1 out of 5
Pathetic management
Took 6 hrs of aurguring during a 11 hr layover (due to late flight) to get a hotel voucher in Dubai. Flydubai supervisor refused even to meet with custormers. They were only prepared to offer a food voucher when we initially approached them. Flydubai management doesn't even have the courtesy to talk to their customers after delaying their passengers 11 hours due to their flight being late.
Recommended: No
Value for money: No
Customer Service: Very Poor
Mon, 12/20/2010 01:24 PM
DXB » BEY
From Dubai Airport (Dubai) to Beirut International Airport (Beirut)
4 out of 5
good value for money, good fares
Round trip Dubai-Beyrut and first time with Flydubai. Excellent value for money. Very good fare. Seats were quite small, but nice crew at DXB and onboard. Drinks and snacks being sold on board for a reasonnable price. I will certainly fly again with them if I have the same fare.
Recommended: Yes
Value for money: Yes
Customer Service: Good