Doha - Chicago Flight Reviews

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Qatar Airways
46.1 total score
31 reviews
39% Recommended
42% Value for Money
2.5/5 Customer Service
Doha-Chicago route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
Mon, 06/22/2015 05:32 PM
From Kuwait International Airport (Kuwait) to O'Hare International Airport (Chicago) via Doha International Airport (Doha)
1 out of 5
Very Poor and Arrogant Cabin Crew in Economy Class
I used Qatar Airways a year back.The inflight service was bad.But the chief of cabin crew came and apologized for my displeasure and promised to improve.So,after lots of reviews I decided to risk and took a flight to Chicago from Kuwait Via Doha on 20 Jun 2015. My daughter's warning while booking was right.The moment we boarded 0721 I realized I made a big mistake.We had seat numbers 17 d e and f. I was trying to put my brief case and lap top bag in the over head loft.The guy started shouting you are allowed to put only one piece and others are to be put under the seat.I was trying to tell him that we are three passengers.He was not ready to listen. Finally I managed to comfortably put the two pieces one over the other in the loft. Half an hour after the flight took off I had a splitting headache and asked for water to take tablet.The guy refused to serve water telling that I'll get in break fast.My wife who is a doctor has to explain him it is a basic need to finally get water. My god, almost all the cabin crew of QA treat the passengers as criminals and untouchables. Unfortunately,my return from Washington DC on 27July in QA and exploring other options.I must add the ground staff of QA are excellent. Frankly I understand that the cabin crew get hassled when they see full flight. I understand their job tension. But I have never experienced such a rude behavior from any other airlines. After all the airlines make profits due to satisfied passengers reusing their services. But unfortunately QA thinks that their job is to satisfy only business class. They don't realize that they gat more revenue from economy class. If I have done something wrong I'm ready to apologize. But I'm sure I'll never use Qatar Airways even if it is utter emergency.
Recommended: No
Value for money: No
Customer Service: Very Poor