Czech Airlines Reviews | Opinions of Czech Airlines shared by travelers

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Czech Airlines

Czech Airlines logo
IATA code:OK
ICAO code:CSA
Alliance: SkyTeam
Overall Satisfaction:
4 out of 5
100% of people who wrote a review recommend flying with Czech Airlines.
100% of people who wrote a review think Czech Airlines offers a good value for money.
50% of people who wrote a review think Czech Airlines offers a excellent customer service.
Classes of service
Economy
100%
Business
0%
First
0%
Customer Service
Excellent
50%
Good
50%
Satisfactory
0%
Poor
0%
Very Poor
0%
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How is Czech Airlines ranked...?
#1
89.3 total score
2 reviews
100% Recommended
100% Value for Money
4.5/5 Customer Service
Not rated
#1
76.3 total score
4 reviews
75% Recommended
75% Value for Money
4/5 Customer Service
#2
67.6 total score
6 reviews
67% Recommended
67% Value for Money
3.5/5 Customer Service
#3
66.5 total score
7 reviews
71% Recommended
71% Value for Money
3.3/5 Customer Service
#4
64.8 total score
8 reviews
63% Recommended
63% Value for Money
3.4/5 Customer Service
#5
64 total score
3 reviews
67% Recommended
67% Value for Money
3.3/5 Customer Service
#6
61.3 total score
5 reviews
40% Recommended
80% Value for Money
3.2/5 Customer Service
#7
100 total score
2 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#8
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#9
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#10
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#11
89.3 total score
2 reviews
100% Recommended
100% Value for Money
4.5/5 Customer Service
#12
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#13
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#14
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#15
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#16
81.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#17
81.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#18
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#19
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#20
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#21
73.3 total score
1 review
100% Recommended
0% Value for Money
4/5 Customer Service
#22
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#23
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#24
52.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#25
33.3 total score
2 reviews
0% Recommended
0% Value for Money
2.5/5 Customer Service
#26
26.7 total score
2 reviews
0% Recommended
50% Value for Money
1.5/5 Customer Service
#27
26.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#28
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#29
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#30
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#31
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#32
57.6 total score
13 reviews
62% Recommended
62% Value for Money
2.7/5 Customer Service
#33
54.7 total score
4 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#34
52.3 total score
10 reviews
60% Recommended
70% Value for Money
2.2/5 Customer Service
#35
42.2 total score
3 reviews
33% Recommended
33% Value for Money
2.3/5 Customer Service
#36
36 total score
3 reviews
33% Recommended
33% Value for Money
1.7/5 Customer Service
#37
33.3 total score
5 reviews
20% Recommended
20% Value for Money
2/5 Customer Service
#38
30.7 total score
3 reviews
33% Recommended
33% Value for Money
1.7/5 Customer Service
#39
29.8 total score
11 reviews
18% Recommended
18% Value for Money
1.7/5 Customer Service
#40
13.3 total score
4 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#1
66.5 total score
7 reviews
71% Recommended
71% Value for Money
3.3/5 Customer Service
#2
61.6 total score
10 reviews
60% Recommended
50% Value for Money
3.4/5 Customer Service
#3
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#4
89.3 total score
2 reviews
100% Recommended
100% Value for Money
4.5/5 Customer Service
#5
81.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#6
64 total score
3 reviews
67% Recommended
67% Value for Money
3.3/5 Customer Service
#7
33.3 total score
2 reviews
0% Recommended
50% Value for Money
2/5 Customer Service
#8
15.1 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#9
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#10
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#11
29.8 total score
11 reviews
18% Recommended
18% Value for Money
1.7/5 Customer Service

Czech Airlines Reviews

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"nice airline"

Review

Comfortable A319 with good legroom. Good service in Madrid Airport and during the flight. Very friendly cabin crew and good information from the captain.

Conclusion
Value for Money:Yes
Customer Service:Good
Cabin:Economy Class
Comment on this review or Add your Czech Airlines review

"CSA shuns UK travellers"

Review

I used to fly Czech Airlines regularly from LHR to Prague and on to BTS and many other destinations in Eastern Europe. This is now no longer possible as for some reason known only to their top management CSA decided not to fly to or from the worlds busiest airport London Heathrow. As a loyal Gold card holder I was shocked, as much by their move but also by the fact that it was not communiated in any way. Maybe they were ashamed. Maybe they sold the landing slots at LHR for a fast buck. Now I very seldom fly to Prague and instead go direct to Eastern Europen capitals as much smaller airlines like Tarom and JAT fly direct from London. I see CSA have announced they are no longer flying between Prague and Bratislava as there are to be super duper direct connections to BTS from airports like Amsterdam. Just try pricing up a flight from LHR or BHX to Bratislava using CSA for the second leg. It is an absolute joke with a four figure fare. I can fly to Australia cheaper. Anyone wanting to go to BTS from the UK will fly to Vienna for a fraction of the cost. CSA is a great airline but seems to have been badly let down by disastrous decisions from the top. Jiri Matrek owes his (former) very loyal UK customers an explanation.

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Economy Class
Comment on this review or Add your Czech Airlines review
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