If you are thinking of booking a flight on Insel Air, google Insel Air Reviews and read all the horror stories before you book.

Things started off very poor as we checked-in in Aruba and found out there is a $20/person fee to get the boarding card, and it is CASH ONLY. First - let the customer know this ahead of time. Second, why cash only? If you don't have the cash (luckily we did), you head to the back of the line after running across the terminal to the ATM... The attendant then gave us two boarding passes - both had my wife's name on them rather than one of them with mine - hmmmm... The flight from AUA to CUR was not a problem. Upon landing in CUR, we needed to pay another fee, a $2 per person transfer fee, again something not mentioned by Insel air. Again, CASH ONLY. Then, we find out our flight was canceled - but here is the kicker... it was canceled because there were too few people on the flight, not because of weather or engine issues or something that actually makes sense, but because they wouldn't have profited as handsomely. So, instead they decided to combine our flight into the next available one (4 HOURS LATER!). Go figure. Upon complaining - extremely nicely - I was told to wait for the manager. Waited 30 minutes. I then chased down the person who asked me to wait, and you could see the look in her eyes (oh, thought I lost him). I said "where is the manager?" She pointed to her, and I told the manager the story. The manager promised a voucher. I said I would sit down, and just let me know when I can pick it up. After 1 HOUR of waiting (while the Insel employees chatted away and ate cupcakes), they proceeded to walk away as a group to head to lunch!!!!!!!!!! What the h_ll is that? Be very very careful when booking with Insel. Know you will be paying $22 per person more than you thought, and know that they like to pool flights together to save money. You were warned.