China Eastern Airlines Reviews | Opinions of China Eastern Airlines shared by travelers

Air Travel Survey
What do you consider before booking a flight?


China Eastern Airlines

China Eastern Airlines logo
IATA code:MU
ICAO code:CES
Overall Satisfaction:
4 out of 5
China Eastern Airlines News
How is China Eastern Airlines ranked...?
#1
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#2
81.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#3
21.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#4
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#1
76.9 total score
6 reviews
67% Recommended
83% Value for Money
3.8/5 Customer Service
#2
75.9 total score
10 reviews
70% Recommended
70% Value for Money
3.7/5 Customer Service
#3
70.2 total score
3 reviews
67% Recommended
67% Value for Money
4/5 Customer Service
#4
70.1 total score
5 reviews
60% Recommended
80% Value for Money
3.8/5 Customer Service
#5
62.9 total score
6 reviews
50% Recommended
83% Value for Money
2.8/5 Customer Service
#6
100 total score
2 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#7
100 total score
2 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#8
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#9
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#10
81.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#11
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#12
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#13
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#14
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#15
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#16
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#17
46 total score
2 reviews
50% Recommended
100% Value for Money
2/5 Customer Service
#18
40 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
#19
37.3 total score
1 review
0% Recommended
0% Value for Money
4/5 Customer Service
#20
21.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#21
18.7 total score
2 reviews
0% Recommended
0% Value for Money
2/5 Customer Service
#22
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#23
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#24
45 total score
4 reviews
25% Recommended
50% Value for Money
2.5/5 Customer Service
#25
44 total score
3 reviews
33% Recommended
33% Value for Money
2.7/5 Customer Service
#26
41.9 total score
5 reviews
20% Recommended
40% Value for Money
2.8/5 Customer Service
#27
40 total score
5 reviews
40% Recommended
40% Value for Money
2/5 Customer Service

China Eastern Airlines Reviews

Advertisement

"overall good"

Review

Domestic flight with China Eastern. Clean aircraft, took off on time on both ways. Staff distant and cold but still professionnal, sometimes it was difficult to understand their strong chinese accent when speaking in english plus the noise of the engines that cover their voice. Overall, I can't complain that was a rather good experience.

Conclusion
Value for Money:Yes
Customer Service:Satisfactory
Cabin:Economy Class
Comment on this review or Add your China Eastern Airlines review
Take the Survey!
Only takes 3-5 minutes
Air Travel Survey: What do you consider before booking a flight?