Cathay Pacific Airways
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Cathay Pacific Airways Reviews
"Minimal seat pitch with generous recline = hell"
Like most airlines Cathay have minimised seat pitch in Economy class, but they have also provided generous recline. This works if people are short, however, I am 6'4, and even sitting bolt upright, my knees were touching the seat back in front of me. After take-off, the only way I could accommodate the person in front of me (who insisted on using full recline), was to somehow push my legs under her seat with my shins pressed hard up against the frame. Finally, when the pain was too much, I pushed back and much to my surprise her seat popped upright. I refused to allow her to push me back into position again. Then followed a discussion with cabin crew, who insisted that she had a right to recline her seat. I agreed, but pointed out that I also had a right to exist. The problem was eventually solved by me being re-seated to a bulkhead seat - one of very few free seats on the plane. I was very lucky. Cathay Pacific economy - fine if you're not tall, and if the person sitting behind you isn't tall either! Otherwise it's the most painful experience I've had in many years of flying.
"comfortable and good food"
sufficient legroom for me and I am tall. the food was very good , and the entertainment system excellent.
Service was a bit thin.
the plane we had from brisbane to hong kong was dirty. we have never been on an aircraft that wasnt clean.i had a window seat and could see all the food and paper on the carpet along the side. i had a long piece of hair that was coming down from the window and had to get a tissue to get it down. my tray wasnt cleaned properly. plus i didnt have a magazine to read. we didnt think the cabin crew on that flight were that friendly either. the rest of the flights we were on were ok, except or the return flight to brisbane we couldnt understand the cabin crew announcements as the mircophone didnt seem clear enough. the main reason we would not fly cathay again is the sliding seats - they are not at all comfortable and are not for tall people.
"Rude service straight from the heart"
Booked on First Class Cathay Pacific with asia miles from bangkok to Hong Kong and having pre-selected the window seats with confirmation email received before flight departure, we were so surprised to find out that we were forced to downgrade to Business Class without compensation due to a sudden aircraft change from 777 to A330. Further, all the travelling companions were not accomodated to sit together but instead we were forced to spread all over the business class cabin.
Worse still, the ground staff at Bangkok Airport were so rude when we asked for compensation and seat rearrangement. It made us feels that we were so annoying to them.
Perhaps this has already shown CX's motto "service straight from the heart" but sorry it's "rude service" .
Never again on Cathay Pacific.
"Don't trust what their reservation office tells you!"
Trip duration one year. Had to give return date within 6 months but was told I would just pay $100 adult and $75 child ticket change and change for another 6 month departure. Wrong. Whole truth was I had to pay the ticket change fees plus any difference in ticket price I paid and price of ticket on my return date. THEY OUTRIGHT lied to me. Unlike China Airlines and Eva you can book return flights with open date and use within one year. We will never never fly on Cathy Pacific again. If they had been upfront with the fees and charges I would have made other plans. Total ripoff airline company, but what is one to do when they are not provided with the total truth?
"No leg room"
I recently flew from LA to Perth, Australia via Hong Kong on Cathay Pacific. While the staff were nice enough, it was the seats that I had issue with. Instead of the back of the seat extending backwards so that you can lay back, the actual seat you are sitting on slides forward. I thought my seat had malfunctioned so brought it up with the hostess and she said that was how the seats worked. Very uncomfortable flight. I wouldn't book with them again for that reason alone.
Ok, for years i'm flying with Cathay Pacific. It's safe, pilots and FA are the best in world and the Cabin is modern. Inflight Entertaiment one of the best! Some amenties are now missed, a wake up towel, Night Kit and here and there some things, i think is now at every airline. Meals are good. Ok, now the new thing...the seats in Economy Class: Positiv is that you didn't get the back seat in your face anymore. neative: sleeping; no chance. This seats are ok for short haul flights , but def not for long haul!
But safety first, i my rwason to choose CX. I will always choose CX if i fly via HK!!
"Good airline but seats really uncomfortable!"
I travelled to Sydney, and first time with Cathay. It turns out that it is a good airline in general. The cabin crew is friendly and efficient (but not so warm). The meals were just fine, and they provide enough movies not to get bored. But the seats were really uncomfortable, and that really was the main problem I had for these flights. I don't know if they have other aircrafts with more comfortable seats. If I have to fly to Hong Kong next time or other Cathay Pacific destinations, I may consider using other airlines before choosing Cathay.
"staff friendly and helpful"
I found the service excellent, the staff very friendly and helpful. The food was not so good, but I don't know any airline where you can eat well... We left on time from Brisbane and arrive on time as well. The seat was ok: I had enough room for my legs. So, that was a good flight.
"Muy buena experiencia"
Es mi primera vez que viajo en Cathay y fue un viaje excellente, la atencion en cabina aceptable, el "Check In " en los aereopuertos fue muy comodo y rapido, el precio de los tiquetes es el mejor. No tengo duda que el proximo viaje a ASIA lo cotizare primero con Cathay Pacific.