Canberra - Sydney Flight Reviews

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Canberra
Sydney
Virgin Australia
Global
61.2 total score
18 reviews
56% Recommended
56% Value for Money
3.3/5 Customer Service
Canberra-Sydney route
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
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Wed, 12/05/2012 03:50 AM
CBR » SYD » AUH
From Canberra Airport (Canberra) to Abu Dhabi International Airport (Abu Dhabi) via Kingsford Smith Airport (Sydney)
4 out of 5
Business class treatment Wow (CBR-SYD Fail)
Booking business all the way from Canberra was not quite what I expected. The international leg from Syd was truly amazing, however the CBR to SYD was less then expected. They charge me $40 for 3.8 kg excess even though I was moving permanently to the UAE and explained that to them and the Sydney girls said there is no way they should have done that. But overall flying with VA Business was amazing. Awesome seats, meals, service and entertainment.
Recommended: Yes
Value for money: Yes
Customer Service: Good
Wed, 2012-12-05 11:18

Hi mrtracy, I think the route Sydney-Abu Dhabi is operated by Etihad and Virgin Australia is codesharing with Etihad... So when you say that the international leg from SYD was truly amazing, you are talking about Etihad.

Sat, 2012-12-15 10:56

Hi nip

Under the codeshare agreement you can actually end up on either airlines equipment which has lead to some confusion/disappointment on occasion for customers. Great on this occasion that mtracy enjoyed her VA experience.

Sat, 2012-12-15 12:03

No. Both legs were actually operated by VA aircraft and crew. The Canberra to Sydney leg was a propjet with no business class and not a good experience (charged $40 for 3kgs even as a VA Gold member), but the VA aircraft and crew Sydney to Abu Dhabi were excellent.

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