Cairns - Adelaide Flight Reviews

Most Recommended Best Value for Money Best Customer Service
Cairns-Adelaide route
Virgin Australia
Virgin Australia
Virgin Australia
Global
Virgin Australia
Virgin Australia
Virgin Australia
Spread the word...
Cairns
Adelaide
Jetstar Airways
Global
31 total score
27 reviews
19% Recommended
33% Value for Money
1.8/5 Customer Service
Cairns-Adelaide route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
Virgin Australia
Global
61.2 total score
18 reviews
56% Recommended
56% Value for Money
3.3/5 Customer Service
Cairns-Adelaide route
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
Advertisement
Fri, 01/11/2013 07:21 AM
ADL » CNS
From Adelaide Airport (Adelaide) to Cairns Airport (Cairns)
1 out of 5
From cheap to dirty
I flew Jetstar before which I would discribe as no frills airline . All are acceptable. I've just book their advertised special before Christmas, and they become my least preferred airline. I now have to pay a seat fee to sit together with my family . Their website is full of hidden area where I only noticed after they charged my credit card. I did not noticed they charge me $34 booking fee for a $476 airfare(7.1%) which is the highest . They would not consider refund they even I agreed to pay direct deposit immediately after I alert the mistake. After I express how I'm unhappy about the experience. Nothing been done and I would never fly them again. Terrible
Recommended: No
Value for money: No
Customer Service: Very Poor
Advertisement
Wed, 08/08/2012 06:31 AM
CNS » BNE » ADL
From Cairns Airport (Cairns) to Adelaide Airport (Adelaide) via Brisbane International Airport (Brisbane)
1 out of 5
Delayed Flight
I am absolutely disgusted in Virgin Airlines, all i've heard about them in the last month or so has been all bad then I have my own flight with them and it has already been delayed for 5 hours. I don't understand how this can happen when there was another virgin flight to Adelaide leave at 3pm and we are having to wait untill 5...well thats what they are telling us. Why would you not let the people who had already been waiting for 2 hours get on that flight and let the other people wait. It's a fucking joke and i will never be flying with them again and will only give bad reviews and tell whoever I can what a shitty company it is, you expect this from tiger...not virgin.
Recommended: No
Value for money: No
Customer Service: Poor