Brussels Airlines Reviews | Opinions of Brussels Airlines shared by travelers

I flew Brussels Airlines for the first time ever on the return journey from Warsaw. I had used Swiss on the way out. I did not realise that Brussels Airlines operate three classes - Business Class, Premier Economy and Economy. More than half the aircraft was Premier Economy where passengers were served alcoholic or soft drinks, food and had newspapers. Sitting in simple economy you are made to feel a bit unwanted as the attendants distribute newspapers and alcoholic drinks and food half way down the aisle then stop. This is not the case with Swiss or KLM so guess who my next return trip from Birmingham will be with. Brussels airport is also a bit of a nightmare. From Warsaw, a Schengen country, we landed at Terminal B and were bussed to Terminal A. From Terminal A transfer passengers to UK and people leaving the airport have to walk BACK to Terminal B via an underground tunnel. Transfer passengers then have to go through security again !!! Luckily it was quiet and our connect was nearly an hour late. They did however serve alcoholic drinks to the poor old economy passengers to compensate for the delay. If they treated all as premier economy passengers their numbers could rocket.