Batik Air Reviews | Opinions of Batik Air shared by travelers



Batik Air

Batik Air logo
IATA code:ID
ICAO code:BTK
Overall Satisfaction:
3 out of 5
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#1
59 total score
4 reviews
75% Recommended
75% Value for Money
2.3/5 Customer Service
#2
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#3
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#4
48.2 total score
8 reviews
38% Recommended
50% Value for Money
2.6/5 Customer Service
#5
26.4 total score
5 reviews
20% Recommended
40% Value for Money
1.4/5 Customer Service
#1
67.8 total score
17 reviews
59% Recommended
59% Value for Money
3.5/5 Customer Service
#2
63.9 total score
13 reviews
54% Recommended
62% Value for Money
3.5/5 Customer Service
#3
60.7 total score
12 reviews
50% Recommended
67% Value for Money
3.1/5 Customer Service
#4
48.2 total score
8 reviews
38% Recommended
50% Value for Money
2.6/5 Customer Service
#5
47 total score
11 reviews
36% Recommended
55% Value for Money
2.3/5 Customer Service
#6
100 total score
3 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#7
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#8
86.7 total score
2 reviews
100% Recommended
100% Value for Money
4/5 Customer Service
#9
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#10
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#11
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#12
84 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#13
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#14
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#15
77.8 total score
3 reviews
100% Recommended
67% Value for Money
3.7/5 Customer Service
#16
76.3 total score
5 reviews
80% Recommended
80% Value for Money
3.6/5 Customer Service
#17
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#18
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#19
69.6 total score
5 reviews
60% Recommended
80% Value for Money
3.4/5 Customer Service
#20
68.4 total score
3 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#21
59 total score
4 reviews
75% Recommended
75% Value for Money
2.3/5 Customer Service
#22
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#23
49.1 total score
5 reviews
40% Recommended
40% Value for Money
2.8/5 Customer Service
#24
47.3 total score
2 reviews
50% Recommended
50% Value for Money
2/5 Customer Service
#25
40.4 total score
3 reviews
33% Recommended
33% Value for Money
2/5 Customer Service
#26
40 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
#27
36.3 total score
4 reviews
25% Recommended
25% Value for Money
2.3/5 Customer Service
#28
34 total score
2 reviews
50% Recommended
0% Value for Money
1.5/5 Customer Service
#29
32 total score
2 reviews
0% Recommended
0% Value for Money
3/5 Customer Service
#30
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#31
26.4 total score
5 reviews
20% Recommended
40% Value for Money
1.4/5 Customer Service
#32
25.3 total score
5 reviews
20% Recommended
20% Value for Money
1.4/5 Customer Service
#33
22.7 total score
2 reviews
0% Recommended
50% Value for Money
1.5/5 Customer Service
#34
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#35
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#36
16 total score
2 reviews
0% Recommended
0% Value for Money
1.5/5 Customer Service
#37
14.7 total score
4 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#38
13.3 total score
5 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#39
13.3 total score
4 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#40
13.3 total score
4 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#41
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#42
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#43
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#44
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#45
41.7 total score
8 reviews
25% Recommended
50% Value for Money
2.3/5 Customer Service
#46
40 total score
12 reviews
33% Recommended
42% Value for Money
2.1/5 Customer Service
#47
38.2 total score
83 reviews
28% Recommended
41% Value for Money
1.9/5 Customer Service
#48
34.5 total score
8 reviews
13% Recommended
25% Value for Money
2.4/5 Customer Service
#49
30.2 total score
6 reviews
0% Recommended
33% Value for Money
2.3/5 Customer Service
#50
28.8 total score
8 reviews
13% Recommended
50% Value for Money
1.6/5 Customer Service
#51
22.7 total score
9 reviews
11% Recommended
11% Value for Money
1.6/5 Customer Service
#52
14.2 total score
12 reviews
0% Recommended
0% Value for Money
1.2/5 Customer Service

Batik Air Reviews

"Service by the flight attendant"

Review

Hi just want to drop some comments about the service in the business class in batik air. I know it is a new airline but they are not ready yet to compete with Garuda Indonesia's business class service. They did not attend to business class people upon check in and did not prepare transportation from the ground to the plane, i had to wait around 20 minutes. also when in flight after the plane was stable (after take off and positioning in air) i asked for apple juice but the flight attendant talked back and said "would you please wait sir, i was just about to offer you so please wait" which to me was rude. they still need to learn a lot on how to give business class service. despite that, the seat was comfortable, the food was good, the screen was good.......overall content but just not satisfied with the service.

Conclusion
Value for Money:Yes
Customer Service:Satisfactory
Cabin:Business Class
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