Bangkok - Ho Chi Minh City Flight Reviews

Most Recommended Best Value for Money Best Customer Service
Bangkok-Ho Chi Minh City route
VietJet Air
VietJet Air
VietJet Air
Global
AirAsia X
AirAsia X
AirAsia X
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Bangkok
Ho Chi Minh City
AirAsia X
Global
44.2 total score
12 reviews
33% Recommended
50% Value for Money
2.2/5 Customer Service
Bangkok-Ho Chi Minh City route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
VietJet Air
Global
14.3 total score
23 reviews
0% Recommended
0% Value for Money
1.2/5 Customer Service
Bangkok-Ho Chi Minh City route
13.3 total score
3 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
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Sat, 08/01/2015 10:44 AM
DMK » SGN
From Don Muang International Airport (Bangkok) to Ho Chi Minh City Airport (Ho Chi Minh City)
1 out of 5
The worst airline ever!
I was on the tour from Thailand back to Vietnam. My family and I have been in a lot of countries and been on different airlines and VietJet is the worst. First, I asked them for the fronter seat for my mom and showed them the doctor's note from America. The lady asked me bunch of questions about where'd my mom had surgery and why was she had a surgery. That's ridiculous! Why would she even have to ask those questions when she already had the doctor's note?? Secondly, luggage! My sister and I, we both carried a carry-on and a backpack. My dad carried a carry-on and my mom carried a purse. The lady said that a purse and backpacks, each of them were count as one carry-on and we can't have any more carry-on?! Which airline does that? What rule was that? After dealing and putting stuff from this luggage to that luggage to make it one by one person. She weighted our carry-on and said one was 8kg and one was 6kg and she wouldn't accept that because the 8kg was over-weighted! Couldn't she do math or something? This is the worst airline I ever been and I will never ever come back to this airline ever again no matter how they change! P/s: The staffs don't speak English fluently!
Recommended: No
Value for money: No
Customer Service: Very Poor
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Sat, 01/11/2014 06:30 AM
SGN » BKK
From Ho Chi Minh City Airport (Ho Chi Minh City) to Suvarnabhumi Airport (Bangkok)
1 out of 5
Not Viet Jet / More like LATE JET!!!
Worst company to deal with. Book 7 flight with them and 6 were all late. Never knew about it after the fact we had book everything in advance. Customer services were horrible. You literally have to paid for everything. Even 1 kg pound over the 7kg limit. Counter desk employee were crooked. Bunch of rip off, unfriendly, unprofessional, people working at this airline. BEWARE do not use them!!! Paid a little more but at least you have a peace of mind...Never again with this airline!! NEVER!!!!
Recommended: No
Value for money: No
Customer Service: Very Poor
Sun, 01/05/2014 05:57 AM
SGN » BKK
From Ho Chi Minh City Airport (Ho Chi Minh City) to Suvarnabhumi Airport (Bangkok)
1 out of 5
Deny check-in in order to sell a ticket
Beware!!! This company will do anything to bring you into trouble. I booked a ticket from HCM to Bangkok and without any prior notification, when I tried to check-in they refused to check me in because they said in order to enter Thailand, you need a have a ticket out of Thailand in advance within a month. They actually forced me and other passengers to buy an exit ticket in the airport in order to allow us fly. Later on, I met on the flight another passenger that he had the same problem but he was aware of that already. So he told me that he denied to buy an exit ticket taking the responsibility in Thailand customs on arrival and they let him fly. He had no problem to enter Thailand and he or any other passenger were never asked for an exit ticket. So, all this trouble and money was intentionally from VietJet in order to sell extra tickets from people on pressure. Beware, beware, beware............. These people are gangsters!!!
Recommended: No
Value for money: No
Customer Service: Very Poor
Sun, 01/20/2013 09:18 PM
SGN » BKK
From Ho Chi Minh City Airport (Ho Chi Minh City) to Suvarnabhumi Airport (Bangkok)
1 out of 5
Bad Bad Bad Experiences with Air Asia at Ho Chi Minh Airport!
Please do not trust AirAsia by promotions or lower price from other Airlines. Air Asia airline is the worst company and air services. We have a very bad experiences and very disappointed about their customer services, bad and unprofessional customer services, lack English skill. It seems they never have enough customer services training before they have put on the duties. The services staff only know to rip off customers so they can got credits from their top executives. The airplane is in bad condition, and noisy, dirty. We are so nervous while the plan begins flying and to the landing position, it has some weir controlling. We think it is unsafe to fly with this airline ( Air Asia). if you have any more questions feel free to contact us by email KPG1969KPG@gmail.com. Yours sincerely,
Recommended: No
Value for money: No
Customer Service: Very Poor