Athens - Naples Flight Reviews

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48.6 total score
28 reviews
43% Recommended
50% Value for Money
2.5/5 Customer Service
Athens-Naples route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
Sat, 09/19/2015 05:46 PM
From Eleftherios Venizelos International Airport (Athens) to Naples Airport (Naples)
1 out of 5
They charge for everything--Poor Customer Service!
I took this airline thinking it would be an inexpensive travel solution between Athens Greece and Napoli Italy. They are not the cheapest at the end of the day as they make you pay for carry-on luggage that they claim are too large to fit the cabin even though they fly air buses (A319). They are not the largest airplane in the sky, however not the smallest either. When I flew with them from Napoli, Italy to Greece my carry on luggage fit in the cabin, so why would it not fit on the return trip? The flight was not completely sold out and there were empty seats, therefore they scrutinized everyone's luggage that was any larger then a knapsack. They charged me $55.00 and forced me to check my bag or else I would have to leave my luggage at the airport. How rude can they be?
Recommended: No
Value for money: No
Customer Service: Very Poor