Amsterdam - Dubai Flight Reviews

Most Recommended Best Value for Money Best Customer Service
Amsterdam-Dubai route
Emirates
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Global
Emirates
Emirates
Emirates
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Amsterdam
Dubai
Emirates
Global
54.3 total score
33 reviews
45% Recommended
55% Value for Money
2.9/5 Customer Service
Amsterdam-Dubai route
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
KLM
Global
29.7 total score
27 reviews
19% Recommended
22% Value for Money
1.7/5 Customer Service
Amsterdam-Dubai route
44.9 total score
3 reviews
33% Recommended
33% Value for Money
2.3/5 Customer Service
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Sat, 07/25/2015 04:09 PM
GLA » AMS » DXB
From Glasgow International Airport (Glasgow) to Dubai Airport (Dubai) via Amsterdam-Schiphol Airport (Amsterdam)
5 out of 5
Another enjoyable KLM experience
Flew KLM from Glasgow to Dubai via Amsterdam on the 737-800 and the old cabin 777-200ER. Staff were helpful, friendly as always and very curteous. All flights were on time, no delays. Both aircraft were clean and appeared well maintained. Small sandwich given on the Gla-Ams sector. Main meal on the Ams - Dxb section was good although wasn't keen on the chicken thigh. Dessert was delicious. Good selection of drinks. Entertainment was good but flew on the refurbished new cabin on the way back with larger screen and new seats which was better despite being 3-4-3. The outbound flight was the old 3-3-3 layout. I chose the row of 2 seating. No problems during this flight.
Recommended: Yes
Value for money: Yes
Customer Service: Excellent
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Sat, 02/04/2012 02:11 PM
CWL » AMS » DXB
From Cardiff-Wales Airport (Cardiff) to Dubai Airport (Dubai) via Amsterdam-Schiphol Airport (Amsterdam)
1 out of 5
no customer support
october 2011 flight rome to cardiff vis amsterdam, delayed us in the airport due to lack of stands for the plane so we missed connecting flight, all the staff couldn't care less including ground staff: had to stay in airport hotel over night, lost our bags , were never put on in rome so did not arrive back to cardiff for 4 days. JANUARY 2012 FLIGHT CARDIFF TO DUBAI via amsterdam, to catch cruise arrived in amsterdam and 15 minutes before dubai departure cancelled the flight due to technical reasons, i'm sure it was due to it being half full meaning we missed our cruise ship connection, attitude they could not care less, totally unwilling to help totally unwilling to provide any compensation, holiday ruined , attitude equivalent to FAULTY TOWERS
Recommended: No
Value for money: No
Customer Service: Very Poor
Sat, 11/12/2011 07:22 AM
DXB » AMS
From Dubai Airport (Dubai) to Amsterdam-Schiphol Airport (Amsterdam)
2 out of 5
A Full Service Airline ??
Travelling to AMS for a vacation, KLM had the best prices, ended up being a very expensive return journey. My flight left on time however i was amazed to be flying on a 20something year old MD 11 ! Not as bad as i thought for comfort, no entertainment and no welcome aboard feeling. Meals consisted of a sandwich/wrap after take off and a pleasant hot breakfast before landing. Cabin crew mostly old and tired like their aircraft, only one happy, chatty young lady working that night. Grooming seems to not be an issue at KLM, crew not caring how they look.No toothbrushes provided for economy passengers, crew seemed offended that i even asked. Check in at AMS: i was laughed at by the staff member who didn't like my chances of getting back to DXB on that day. At the gate i was waitlisted with KLM STAFF TRAVELLING ON LEISURE ! Needless to say they were given priority and myself and one other passenger were left behind. Staff travel have priority over revenue passengers? Disgraceful. Was booked onto a flight the next day, however this was not possible as i was due to be at work. I had to go back to departures and find a flight leaving that day. Air France were able to book me through Paris for that evening but my ticket was not able to be used as it was a "special ticket", so i paid 600 euro to get home. Air France was a lovely experience completely different to KLM although they are the same airline now ? Arrived into DXB on time, thankyou AF. I never used my KLM ams-dxb ticket or my KLM/AF dxb-ams ticket,i learnt my lesson. Never again KLM.
Recommended: No
Value for money: No
Customer Service: Very Poor
Fri, 07/08/2011 12:47 AM
AMS » DXB » BKK
From Amsterdam-Schiphol Airport (Amsterdam) to Suvarnabhumi Airport (Bangkok) via Dubai Airport (Dubai)
5 out of 5
Emirates's service is world class
My trip to BKK via DXB from AMS was unforgettable. The most comfortable, enjoyable & relaxing flying experience I have ever had for decades. Emirates's service is amazing and the cabin crews are so friendly & dedicated. With Emirates spreading its wings, now we can really talk about flying. Every time I plan to fly to Asia from my home place, Amsterdam, I always book Emirates.
Recommended: Yes
Value for money: Yes
Customer Service: Excellent