Amsterdam - Bucharest Flight Reviews

Most Recommended Best Value for Money Best Customer Service
Amsterdam-Bucharest route
KLM
KLM
KLM
Global
Tarom
Tarom
Tarom
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Amsterdam
Bucharest
KLM
Global
29.7 total score
27 reviews
19% Recommended
22% Value for Money
1.7/5 Customer Service
Amsterdam-Bucharest route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
Tarom
Global
40 total score
7 reviews
29% Recommended
43% Value for Money
2.1/5 Customer Service
Amsterdam-Bucharest route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
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Sun, 09/20/2015 09:00 AM
TSR » OTP » AMS
From Timisoara Airport (Timisoara) to Amsterdam-Schiphol Airport (Amsterdam) via Otopeni International Airport (Bucharest)
1 out of 5
Tarom is one of the worst airlines out there.
They lost our baby car seat and nobody knows where it is. Nobody contacted us to let us know what is going on and they are closed on weekends so if you have any issues good luck. They will sell you a ticket 24/7 but they will not help you after you bought it. I hope they go broke.
Recommended: No
Value for money: No
Customer Service: Very Poor
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Thu, 03/07/2013 08:11 PM
NCL » AMS » OTP
From Newcastle Airport (Newcastle) to Otopeni International Airport (Bucharest) via Amsterdam-Schiphol Airport (Amsterdam)
1 out of 5
The worst ever experience and customer care in 20 years of frequent flying
At the end of a terrible flight (late, with very bad "positive" landing and after a useless debate to avoid leaving my fully compliant hand luggage for check-in), my brand new laptop has been destroyed by having been made falling very badly by the flight attendant. I have raised a complain via their Customer Care web-page (I wonder how they dare using the word "Care" close to "Customer"), result: LOST TIME! The Customer Care Coordinator (Mr. *****) refused twice to find a win-win remedy and hid behind the contractual accountability for any cabin luggage (even when damaged directly and exclusively by KLM personnel). Not only me and my family will never ever fly KLM for all our life, but I have committed to spread the bad publicity to all my colleagues & friends and beyond.
Recommended: No
Value for money: No
Customer Service: Very Poor