American Airlines
American Airlines Reviews
"Worst. Airline. Ever."
Worst. Airline. Ever. Actually took our luggage off the plane while refueling. We were going on a cruise, so had no chance to go back to the airport to retrieve. Was lied to about when/where we'd get it back, then they make it SO hard to put in a claim! VERY rude on the phone when calling to find out what happened. Will NEVER fly AA again & will tell everyone I can to avoid them as well.
"Great Airline Every one should fly it!!!!!!"
Great airline, and even getting beeter. they have the youngest fleet and great aadvatage program
"Zero from Two"
This is the second time this year that AA has pushed my BNA-LHR departure back by a whole day, and also with no compensation for onward travel pre-paid in Europe. This time it hurts - I'm travelling for my mother's funeral - and they have nothing to offer - not even an upgrade as an apology. Won't ever book for international travel again (it has happened too many times over the last few years).
"Fly with another airline"
AA does not deliver for the customer, this flight was delayed leaving Houston and again
delayed leaving Dallas. NO explaination offered or given. Their tickets are costly and not worth it
"Never again"
Rude flight attendants, late, unprofessional flight crew flew into bad weather. Ground personell
unprofessional.
Passengers are treated like cash cows "milkem till they bleed".
Equipment not clean.
If I owned stock in this company I'd sell it at a loss just to get rid of it.
"Not too bad and flight on time"
One-way flight. It took off on time (I'm not used to that, usually flights always have 1 hour delay!). Flight attendants were just doing their jobs, serving a coffe or soft drink, and that's all. But this didn't bother me. That was just a satisfactory service. Arrived on time in LA; that was a pleasant flight.

















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