Alaska Airlines Reviews | Opinions of Alaska Airlines shared by travelers



Alaska Airlines

Alaska Airlines logo
IATA code:AS
ICAO code:ASA
Overall Satisfaction:
5 out of 5
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#1
78.6 total score
15 reviews
80% Recommended
87% Value for Money
3.9/5 Customer Service
#2
60.4 total score
11 reviews
55% Recommended
73% Value for Money
3.1/5 Customer Service
#3
51.7 total score
24 reviews
50% Recommended
46% Value for Money
2.8/5 Customer Service
#4
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#5
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#6
86.9 total score
7 reviews
86% Recommended
86% Value for Money
4.3/5 Customer Service
#7
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#8
46.7 total score
4 reviews
50% Recommended
50% Value for Money
2.3/5 Customer Service
#9
35.5 total score
8 reviews
13% Recommended
50% Value for Money
2.1/5 Customer Service
#10
31.7 total score
5 reviews
20% Recommended
20% Value for Money
2/5 Customer Service
#11
25.6 total score
5 reviews
0% Recommended
40% Value for Money
2/5 Customer Service
#12
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#13
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#14
16.7 total score
4 reviews
0% Recommended
25% Value for Money
1/5 Customer Service
#15
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#16
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#17
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#18
36.3 total score
17 reviews
29% Recommended
29% Value for Money
2.1/5 Customer Service
#19
35.2 total score
12 reviews
25% Recommended
33% Value for Money
2.1/5 Customer Service
#20
27.4 total score
35 reviews
11% Recommended
23% Value for Money
1.8/5 Customer Service
#21
23.1 total score
14 reviews
7% Recommended
14% Value for Money
1.6/5 Customer Service
#22
22.9 total score
32 reviews
9% Recommended
9% Value for Money
1.6/5 Customer Service
#1
78.6 total score
15 reviews
80% Recommended
87% Value for Money
3.9/5 Customer Service
#2
60.4 total score
11 reviews
55% Recommended
73% Value for Money
3.1/5 Customer Service
#3
51.7 total score
24 reviews
50% Recommended
46% Value for Money
2.8/5 Customer Service
#4
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#5
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#6
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#7
94.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#8
86.9 total score
7 reviews
86% Recommended
86% Value for Money
4.3/5 Customer Service
#9
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#10
86.4 total score
5 reviews
80% Recommended
80% Value for Money
4.6/5 Customer Service
#11
66 total score
2 reviews
50% Recommended
100% Value for Money
3.5/5 Customer Service
#12
46.7 total score
4 reviews
50% Recommended
50% Value for Money
2.3/5 Customer Service
#13
35.5 total score
8 reviews
13% Recommended
50% Value for Money
2.1/5 Customer Service
#14
31.7 total score
5 reviews
20% Recommended
20% Value for Money
2/5 Customer Service
#15
25.6 total score
5 reviews
0% Recommended
40% Value for Money
2/5 Customer Service
#16
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#17
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#18
16.7 total score
4 reviews
0% Recommended
25% Value for Money
1/5 Customer Service
#19
14.4 total score
5 reviews
0% Recommended
0% Value for Money
1.2/5 Customer Service
#20
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#21
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#22
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#23
36.3 total score
17 reviews
29% Recommended
29% Value for Money
2.1/5 Customer Service
#24
35.2 total score
12 reviews
25% Recommended
33% Value for Money
2.1/5 Customer Service
#25
33.9 total score
33 reviews
24% Recommended
21% Value for Money
2.2/5 Customer Service
#26
27.4 total score
35 reviews
11% Recommended
23% Value for Money
1.8/5 Customer Service
#27
23.1 total score
14 reviews
7% Recommended
14% Value for Money
1.6/5 Customer Service
#28
22.9 total score
32 reviews
9% Recommended
9% Value for Money
1.6/5 Customer Service
#29
15.4 total score
9 reviews
0% Recommended
11% Value for Money
1.1/5 Customer Service

Alaska Airlines Reviews

"Excellent Service"

Review

First time on Alaska Airlines and I really enjoyed the experience, which was a good thing as it was a 6 hour flight in a 737-800. The down side was the First Class seat was very basic with no foot rest or built in IFE. The upside was the warm and friendly service, the decent food, the truly excellent and efficient boarding (best i have ever experienced) and on time departure. The crew on the return leg was particularly jovial which made a long and very turbulent flight a lot of fun. They also managed to get the plane away early! I love the 20 minute guarantee for bags on arrival. And the kooky prayer cards you get with your meal left us wondering what we were praying for but I'll let you consider the answer to that!

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:First Class
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