Air New Zealand

75.8 total score
15 reviews
73% Recommended
73% Value for Money
3.9/5 Customer Service
Japan Flag Japan
» A traveler has already reviewed this airport:
almosssst
5 out of 5
really good airport, really clean, lots of utilities. Too quiet that calling is prohibited until you get out to take you...read more
» A traveler has already reviewed this airline:
Disappointed
2 out of 5
Normally when I book the flight with other airline, they would make a change on error with no fees. This time I accident...read more
» A traveler has already reviewed this airline:
GoOne Airways doesn't exist!
2 out of 5
This is another name for JetStar. We booked online through justfly.com and when we went to checkin there were no website...read more
» A traveler has already reviewed this airline:
WORST CUSTOMER SERVICE IN THE WORLD!!!!!
1 out of 5
STAY AWAY FROM SCOOT!!! They advise you to send an email on the website and after every time they reply without resolvin...read more

"Bad Customer Serviec"

Review

All employees have a format firstname.lastname@airnz.co.nz, executives are on this website http://www.airnewzealand.com/executive
This is Air New Zealand CEO email address is christopher.luxon@airnz.co.nz
Chief Operating Officer bruce.parton@airnz.co.nz

Conclusion
Value for Money:No
Customer Service:Poor
Cabin:First Class
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