Ryanair
Ryanair Reviews
"ok..."
Very small seat-distance, offensive onboard sale, yet: cheap tixs, and on time.
"Fast flight on ryanair"
Very good value and 10 minutes early on return. Could do without the selling messages but worth a little disturbance for a great on time bus service.
"decent low cost carrier"
One does not expect luxury from a low cost carrier, and they do not get it with Ryanair, but that comes with the territory. Plane was clean and on time. Cattle car boarding is something you have to get used to, but if you are quick you can snag good seats. I got an exit row window seat on this flight like I did on my two previous Ryan flights, and without paying for early boarding.
"One long commercial break"
Purchasing the online ticket was straightforward but headline price is not what you pay as there is a charge for hold luggage, priority boarding and a surcharge to pay with a credit or debit card. Also required to check-in online or pay a steep £40 at the airport. Baggage allowance is a stingy 15kg
Baggage drop at the airport was efficient and quick. Boarding was also dealt with smoothly without the usually budget airline feeling of being herded onto the aircraft. The aircraft was fairly new and clean - it was it's first flight of the day. The flight left on time.
Once the seat belt sign was off the selling began. First the meal with high priced sandwiches, drinks etc. then followed sales pitches for duty free, lottery tickets, Ryanair branded credit card, magazines and partner products (car hire, transfers). It was more reminiscent of a marketplace than a airplane. The flight crew, while polite, were more concerned with earning the airline extra revenue than providing good service. This and the fact that the seats do not recline does not make for a very relaxing flight.
The flight arrived well before its advertised arrival time.
"Unsatisfactory experience"
Totally lacking in customer focus. When compared with Air Lingus the gap between these two airlines is widening with the more profit Ryanair are making.
"The Worst Seats in the world"
Ryanair must have the most uncomfortable seats of any airline in the entire world...how do they do this?
The seats do not recline.
They are hard
No pocket on the back of the seat in front of you.
"really cheap, but forget customer service"
I paid 40 EUR each legs from Rome to Barcelona and back. I only recommend Ryanair for the prices and because i didn't have any problems with the flights. Don't expect too much from them, they don't know what the word "customer service" means.
"Sick on the plane!"
Boarded Ryanair from Spain heading to Stanstead (uk), when we boarded we was instructed to not sit in the far right corner of the plan due to a passenger of the previous flight had vomited there. Fair due's we thought as we are sure that a cleaner would come and clean it before we take off..... As the plane got even more packed the temperature of the cabin grew and with this the vomit smell got stronger and lead its way down the plan so that everyone on board could smell it.
When I asked if there would be a cleaner that would clean the seats before take off I was told that ALL airport cleaners where busy so it will be cleaned once we land back in the UK.
Need I say more!
Poor is not the word
"Cheap flight but cheap service!"
Cheap flight but cheap service! It's a thing you have to know when you fly with ryanair: don't expect too much from them, they only provide you what you paid for: transportation from an airport to another, and that's all! Knowing that you can find that Ryanair is value for money as their flights are really cheap (I only paid 21 euros for SXF-STN one way). And I don't have to complain too much because my flight went very well, without delay or cancellation. but if I want a better service I would certainly not choose ryanair and pay a bit more with another airline.









Stockholm NYO
Alicante ALC
Australia
Canada
United Arab Emirates
United States
Qatar
Netherlands
Singapore |
Hong Kong | 