Lufthansa Reviews | Opinions of Lufthansa shared by travelers



Lufthansa

Lufthansa logo
IATA code:LH
ICAO code:DLH
Alliance: Star Alliance
Overall Satisfaction:
4.3 out of 5
100% of people who wrote a review recommend flying with Lufthansa.
100% of people who wrote a review think Lufthansa offers a good value for money.
66.7% of people who wrote a review think Lufthansa offers a excellent customer service.
Classes of service
Economy
100%
Business
0%
First
0%
Customer Service
Excellent
66.7%
Good
33.3%
Satisfactory
0%
Poor
0%
Very Poor
0%
Popular Destinations
How is Lufthansa ranked...?
#1
92.9 total score
3 reviews
100% Recommended
100% Value for Money
4.7/5 Customer Service
#2
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#3
64 total score
3 reviews
67% Recommended
67% Value for Money
3.3/5 Customer Service
#1
92.9 total score
3 reviews
100% Recommended
100% Value for Money
4.7/5 Customer Service
#2
91.1 total score
3 reviews
100% Recommended
100% Value for Money
4.3/5 Customer Service
#3
82.7 total score
3 reviews
67% Recommended
100% Value for Money
4/5 Customer Service
#4
72 total score
5 reviews
80% Recommended
80% Value for Money
3.4/5 Customer Service
#5
64 total score
3 reviews
67% Recommended
67% Value for Money
3.3/5 Customer Service
#6
64 total score
3 reviews
67% Recommended
67% Value for Money
3.3/5 Customer Service
#7
100 total score
2 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#8
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#9
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#10
92 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#11
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#12
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#13
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#14
81.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#15
81.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#16
81.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#17
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#18
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#19
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#20
73.3 total score
1 review
100% Recommended
0% Value for Money
4/5 Customer Service
#21
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#22
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#23
52.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#24
33.3 total score
2 reviews
0% Recommended
0% Value for Money
2.5/5 Customer Service
#25
26.7 total score
2 reviews
0% Recommended
50% Value for Money
1.5/5 Customer Service
#26
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#27
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#28
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#29
61.3 total score
12 reviews
67% Recommended
67% Value for Money
2.8/5 Customer Service
#30
56.7 total score
4 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#31
56.6 total score
9 reviews
67% Recommended
78% Value for Money
2.3/5 Customer Service
#32
35.3 total score
8 reviews
25% Recommended
25% Value for Money
1.9/5 Customer Service
#33
33.3 total score
5 reviews
20% Recommended
20% Value for Money
2/5 Customer Service
#34
30.7 total score
3 reviews
33% Recommended
33% Value for Money
1.7/5 Customer Service
#35
13.3 total score
3 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#1
98 total score
4 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#2
76.4 total score
6 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#3
100 total score
2 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#4
100 total score
2 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#5
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#6
92.9 total score
3 reviews
100% Recommended
100% Value for Money
4.7/5 Customer Service
#7
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#8
82.7 total score
3 reviews
67% Recommended
100% Value for Money
4/5 Customer Service
#9
81.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#10
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#11
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#12
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#13
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#14
53.8 total score
3 reviews
33% Recommended
67% Value for Money
2.7/5 Customer Service
#15
33.3 total score
2 reviews
0% Recommended
0% Value for Money
2.5/5 Customer Service
#16
21.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#17
16 total score
3 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#18
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#19
59.2 total score
8 reviews
63% Recommended
63% Value for Money
2.9/5 Customer Service
#20
46.7 total score
4 reviews
50% Recommended
50% Value for Money
2.3/5 Customer Service
#21
42.3 total score
4 reviews
25% Recommended
25% Value for Money
3/5 Customer Service
#22
40.6 total score
15 reviews
33% Recommended
33% Value for Money
2.5/5 Customer Service
#23
35.3 total score
6 reviews
17% Recommended
33% Value for Money
2.2/5 Customer Service

Lufthansa Reviews

"EXCELLENT AIRLINE TO FLY WITH"

Review

excellent customer service and disposition with connecting flight

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Economy Class
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"nice flying experience"

Review

Flew to Beijing with Lufthansa on the awesome A380 plane on the FRA-PEK leg. Cabin extremely quiet. Planes were clean and Lufhtansa flight attendants were very attentive, efficient and pleasant. Seats were comfortable and meals not too bad... Overall a nice flying experience

Conclusion
Value for Money:Yes
Customer Service:Good
Cabin:Economy Class
Comment this review or Add your Lufthansa review

"Good overall experience. "

Review

Check-in at the airport was efficient and we boarded and took off on time. A340 aircraft was clean and comfortable. Quiet flight. Excellent service onboard with friendly staff. Seats were comfortable for sitting but it was more difficult to sleep; it's the economy class's syndrom! ;)
Good overall experience.

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Economy Class
Comment this review or Add your Lufthansa review
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