FlyBE
FlyBE Reviews
"TERRIBLE!!!"
Terrible experience, hidden charges everywhere. Poor customer service and overall a bad airline.
Share"just acceptable"
Treatment by the ground stsff was abismal. They said our cabin baggaGE WAS TOO BIG.
They said we could re pack into plastic bags and beat the guage.
This was a joke. It could not be done and they knew it.
When we failed they said they could send the cabin baggage freight for £400.
We went to a freight company on the airport who agreed to send it on our plane foe q quarte of ther price.
DO NOT FLY FLYBE UNLESS YOU WANT TO BE HUMILIATED AND ROBBED
Share"Poor"
The airline is consistently poor, flight times get changed after booking, flights cancelled, check-in process is a pain and the customer service is rubbish.
Sadly there are very few options when flying to Jersey from London and many people are forced to put up with the over-priced very-unreliable FlyBe.
Share"A convenient service"
Check in was initially slow as there was only one member of staff on the desk. Boarding was efficient and the cabin crew were polite and diplomatic even when dealing with difficult passenger. Seats were assigned. Aircraft was clean but felt a little tired - needs updating. Snacks available at the usual high price paid by captive consumers on aircraft but a decent selection. PA system was unclear when used by cabin staff but fine for flight deck updates and safety talk. Seats comfortable. More legroom in aisle seat as the bulkhead curves inwards and encroaches on leg space in window seat.
Flight departed on time and arrived 20mins early. Great to only have a 10 minute journey to home.
Share"Flybe a bunch of con artists"
The staff are arrogant and miserable, they charge too much for a really bad cup of coffee, there's no lounge, communication to passengers is non-existent, they make you run for your flight only to sit in a dark waiting area for half an hour (with no access to facilities), there's no priority boarding for children, and they charge you £30 for a small bag to be checked in (because it contains a liquid which you are told to pay for, or discard)
Flybe customer service staff at Gatwick were rude and arrogant to us - I will never fly with them again. And the planes are dirty.
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