Air Zimbabwe Reviews | Opinions of Air Zimbabwe shared by travelers



Air Zimbabwe

Air Zimbabwe logo
IATA code:UM
ICAO code:AZW
Overall Satisfaction:
1 out of 5
0% of people who wrote a review recommend flying with Air Zimbabwe.
0% of people who wrote a review think Air Zimbabwe offers a good value for money.
100% of people who wrote a review think Air Zimbabwe offers a very poor customer service.
Classes of service
Economy
100%
Business
0%
First
0%
Customer Service
Excellent
0%
Good
0%
Satisfactory
0%
Poor
0%
Very Poor
100%
Spread the word...
Plan a trip
Find the cheapest airfares and the best hotel deals!
How is Air Zimbabwe ranked...?
#1
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
Not rated
#1
78.7 total score
8 reviews
75% Recommended
88% Value for Money
3.8/5 Customer Service
#2
41.5 total score
7 reviews
29% Recommended
43% Value for Money
2/5 Customer Service
#3
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#4
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#5
81.3 total score
1 review
100% Recommended
0% Value for Money
4/5 Customer Service
#6
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#7
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#8
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#9
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#10
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#11
38 total score
2 reviews
50% Recommended
50% Value for Money
1/5 Customer Service
#12
33.3 total score
2 reviews
0% Recommended
50% Value for Money
2/5 Customer Service
#13
32 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
#14
26.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#15
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#16
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#17
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#18
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#19
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#20
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#21
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#22
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#23
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#24
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#25
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#26
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#27
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#28
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#29
17.5 total score
7 reviews
0% Recommended
0% Value for Money
1.6/5 Customer Service
#30
14.4 total score
5 reviews
0% Recommended
0% Value for Money
1.2/5 Customer Service

Air Zimbabwe Reviews

"Shocking!!!!!!!!"

Review

I flew a domestic flight with my fiancé. The customer service was the worst I have ever seen!

They all have so much attitude it's ridiculous. They search you and make you take your belt and shoes off and it's just a domestic flight! The security treat you with no respect it's as if they are on a power trip! I refused to take off my engagement ring and the got so cheeky with me! I will never visit Zimbabwe as fly there airline ever again!

Customer service is something that you can't teach someone! They should have that in them already!

And sadly it's the foreigners who they end up effecting.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
Comment on this review or Add your Air Zimbabwe review
Advertisement

"Forget it!"

Review

We made a Johannesburg to Bulawayo return booking with Air Zimbabwe. Noting the unusual aircraft being used - a Chinese-built Yunsuji-7 - a quick Google search resulted in a list of air crash investigations! We changed to SA Airlink, paying $95 extra per ticket, money well spent! On the day of travel, Air Zimbabwe was not flying due to a pilot's strike (which lasted 50 days).
Air Zimbabwe is noted for its precarious financial state and therefore the proper servicing of its aircraft must be questioned.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
Comment on this review or Add your Air Zimbabwe review