Air Lituanica Reviews | Opinions of Air Lituanica shared by travelers



Air Lituanica

Air Lituanica logo
IATA code:LT
ICAO code:LTU
Overall Satisfaction:
2.7 out of 5
41.7% of people who wrote a review recommend flying with Air Lituanica.
50% of people who wrote a review think Air Lituanica offers a good value for money.
33.3% of people who wrote a review think Air Lituanica offers a poor customer service.
Classes of service
Economy
100%
Business
0%
First
0%
Customer Service
Excellent
16.7%
Good
25%
Satisfactory
0%
Poor
33.3%
Very Poor
25%
Spread the word...
Plan a trip
Popular Destinations
How is Air Lituanica ranked...?
#1
51 total score
12 reviews
42% Recommended
50% Value for Money
2.8/5 Customer Service
#1
72.6 total score
9 reviews
67% Recommended
78% Value for Money
3.7/5 Customer Service
#2
69.8 total score
6 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#3
56.2 total score
6 reviews
50% Recommended
67% Value for Money
3/5 Customer Service
#4
54.4 total score
6 reviews
50% Recommended
50% Value for Money
2.8/5 Customer Service
#5
52 total score
10 reviews
40% Recommended
70% Value for Money
2.6/5 Customer Service
#6
51 total score
12 reviews
42% Recommended
50% Value for Money
2.8/5 Customer Service
#7
48.6 total score
28 reviews
43% Recommended
50% Value for Money
2.5/5 Customer Service
#8
46.6 total score
23 reviews
39% Recommended
43% Value for Money
2.5/5 Customer Service
#9
45.4 total score
33 reviews
42% Recommended
55% Value for Money
2.2/5 Customer Service
#10
41.7 total score
25 reviews
32% Recommended
40% Value for Money
2.3/5 Customer Service
#11
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#12
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#13
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#14
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#15
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#16
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#17
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#18
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#19
73.8 total score
3 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#20
73.7 total score
4 reviews
75% Recommended
75% Value for Money
3.5/5 Customer Service
#21
73.3 total score
1 review
100% Recommended
0% Value for Money
4/5 Customer Service
#22
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#23
71.7 total score
4 reviews
75% Recommended
75% Value for Money
3.5/5 Customer Service
#24
70 total score
2 reviews
50% Recommended
50% Value for Money
4/5 Customer Service
#25
66.7 total score
4 reviews
50% Recommended
100% Value for Money
3.3/5 Customer Service
#26
66.7 total score
3 reviews
67% Recommended
67% Value for Money
3.3/5 Customer Service
#27
64.9 total score
3 reviews
67% Recommended
67% Value for Money
3/5 Customer Service
#28
64 total score
3 reviews
67% Recommended
67% Value for Money
3.3/5 Customer Service
#29
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#30
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#31
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#32
43.3 total score
2 reviews
50% Recommended
50% Value for Money
2/5 Customer Service
#33
40 total score
1 review
0% Recommended
100% Value for Money
2/5 Customer Service
#34
39.6 total score
3 reviews
33% Recommended
33% Value for Money
2.3/5 Customer Service
#35
36 total score
3 reviews
33% Recommended
33% Value for Money
1.7/5 Customer Service
#36
34.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#37
34.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#38
32.4 total score
3 reviews
33% Recommended
33% Value for Money
2/5 Customer Service
#39
27.6 total score
3 reviews
0% Recommended
33% Value for Money
2.3/5 Customer Service
#40
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#41
24.7 total score
4 reviews
0% Recommended
50% Value for Money
1.5/5 Customer Service
#42
23.1 total score
3 reviews
0% Recommended
0% Value for Money
2.3/5 Customer Service
#43
20 total score
2 reviews
0% Recommended
0% Value for Money
1.5/5 Customer Service
#44
18.7 total score
3 reviews
0% Recommended
0% Value for Money
2/5 Customer Service
#45
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#46
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#47
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#48
17.8 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#49
15.5 total score
5 reviews
0% Recommended
0% Value for Money
1.4/5 Customer Service
#50
15.1 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#51
15.1 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#52
13.3 total score
4 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#53
13.3 total score
3 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#54
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#55
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#56
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#57
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#58
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#59
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#60
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#61
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#62
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#63
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#64
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#65
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#66
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#67
10.7 total score
2 reviews
0% Recommended
0% Value for Money
0.5/5 Customer Service
#68
40.1 total score
18 reviews
28% Recommended
39% Value for Money
2.3/5 Customer Service
#69
40 total score
7 reviews
29% Recommended
43% Value for Money
2.1/5 Customer Service
#70
35.1 total score
35 reviews
23% Recommended
40% Value for Money
1.9/5 Customer Service
#71
31.5 total score
10 reviews
20% Recommended
30% Value for Money
1.7/5 Customer Service
#72
29.7 total score
27 reviews
19% Recommended
22% Value for Money
1.7/5 Customer Service
#73
29.2 total score
8 reviews
13% Recommended
25% Value for Money
1.8/5 Customer Service
#74
28.5 total score
32 reviews
16% Recommended
25% Value for Money
1.7/5 Customer Service
#75
26.4 total score
12 reviews
17% Recommended
17% Value for Money
1.7/5 Customer Service
#76
23.9 total score
11 reviews
9% Recommended
9% Value for Money
1.7/5 Customer Service
#77
20.9 total score
14 reviews
7% Recommended
7% Value for Money
1.4/5 Customer Service
#78
13.3 total score
6 reviews
0% Recommended
0% Value for Money
1/5 Customer Service

Air Lituanica Reviews

"Good experience"

Review

I was really surprised by the service, especially after having read all the other reviews:)

Calm, quite, no crowds, quick boarding, not like ryanair..
Very nice people working, helpful
In the aircraft we were offered glass of water, candies, for free,,
Plane arrived nearly on time :)
I definitely recommend .

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Economy Class
Comment on this review or Add your Air Lituanica review
Advertisement

"Customers Are Thieves!"

Review

I tried several times to book online for my wife and I using my credit card. The airline website requires a security check, which I allowed. But the system concluded that I have a stolen card and refused my payment. I was adviced by the system to sort the problem out with my bank. I called Visa, they haven't received any request from the airline. I called the airline agents several times and beg them to contact their IT about the problem. All they did is to blame me for the problem, asked me to cancel and book again (which I did 7-8 times) and pay attention while entering my credit card number as if I was a 5 years old. They are not understanding and cooperative at all. Very frustating experience!

Conclusion
Value for Money:No
Customer Service:Poor
Cabin:Economy Class
Comment on this review or Add your Air Lituanica review

"Terrible"

Review

The company changes the dates of flights significantly. If you ask to refund money for tickets, you will be refund only the cost of tickets except payment fee. I lost 20 euro of payment fee, had to buy new tickets which are much more expencive, and also had to correct my trip. Awful service. Never again!!

Conclusion
Value for Money:Yes
Customer Service:Poor
Cabin:Economy Class
Comment on this review or Add your Air Lituanica review

"Terrible"

Review

Constant changes of the schedule while the flight was a part of a big trip and in the result the money lost was much more than the saved amoubd due to the cheap prices + work on constant reschedule the trip according to the changes in the AirLithuanica schedule. Highly NOT recommended

Conclusion
Value for Money:No
Customer Service:Poor
Cabin:Economy Class
Comment on this review or Add your Air Lituanica review

"Stupid staff, never delivered our baggage, morons in client service."

Review

We have a fly from Tallinn to Prague via Vilnius and checked our baggage till Prague in Tallinn. To be sure, in Vilnius we double-checked with local staff that baggage will be delivered to Prague and no need to check-in in again (even if it wasn't possible since we always were in transit area) and got very strong response that baggage goes directly to Prague. In Prague - surprise - no baggage, it left in Vilnius. And all time we were in Prague, each day we called to airport service - they promised to deliver it. Definitely they never did it. When we come back to Tallinn, baggage was delivered to Prague... And start flying back to several days trip to Tallinn. A bunch of morons works in this company, very bad communication, no-one responsible for anything, strongly not recommend to use.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
Comment on this review or Add your Air Lituanica review

"air lithuanica changes schedules"

Review

We booked a flight from Prague to Vilnius a month before the flight. The day before departure we find out the flight has been rescheduled from 1250 to 2215 making us loose one day of our trip in Vilnius and miss all our appointments. The customer support was impassionate about the issue. We never received any email notification about the change.

Conclusion
Value for Money:No
Customer Service:Poor
Cabin:Economy Class
Comment on this review or Add your Air Lituanica review

"Nice Trip to Paris with Air Lithuanica "

Review

I traveled with Air Lithuanica to Paris from Vilnius and back. Service was good, clean cabin, pretty new aircraft, nice assistants at airports and on board. Paid drink on board worth the money. Outbound flight departed and arrived on schedule. Homebound flight was delayed for 25 minutes, bat that was caused by long departing queue in CDG. Would definitely recommend airline for leisure travelers.

Conclusion
Value for Money:Yes
Customer Service:Good
Cabin:Economy Class
Comment on this review or Add your Air Lituanica review

"Very good experience"

Review

New airplane, comfortable seats, friendly service. Perfectly punctual.

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Economy Class
Comment on this review or Add your Air Lituanica review

"Value for money"

Review

I've paid 130 EUR for a return ticket which is very cheap if you compare it e.g. with air baltic which positions itself as cheap flight company. No free snacks on board, but the plains are new and stewardesses helpful. Overall a good experience.

Conclusion
Value for Money:Yes
Customer Service:Good
Cabin:Economy Class
Comment on this review or Add your Air Lituanica review