Air Costa Reviews | Opinions of Air Costa shared by travelers



Air Costa

Air Costa logo
IATA code:LB
ICAO code:
Overall Satisfaction:
2.6 out of 5
42.3% of people who wrote a review recommend flying with Air Costa.
46.2% of people who wrote a review think Air Costa offers a good value for money.
53.8% of people who wrote a review think Air Costa offers a very poor customer service.
Classes of service
Economy
100%
Business
0%
First
0%
Customer Service
Excellent
26.9%
Good
15.4%
Satisfactory
3.8%
Poor
0%
Very Poor
53.8%
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How is Air Costa ranked...?
#1
52 total score
10 reviews
40% Recommended
60% Value for Money
2.7/5 Customer Service
#2
49.5 total score
26 reviews
42% Recommended
46% Value for Money
2.6/5 Customer Service
#3
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#4
68.4 total score
3 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#5
38.9 total score
7 reviews
29% Recommended
29% Value for Money
2.3/5 Customer Service
#6
36.3 total score
4 reviews
25% Recommended
25% Value for Money
2.3/5 Customer Service
#7
18 total score
4 reviews
0% Recommended
25% Value for Money
1.3/5 Customer Service
#8
13.3 total score
4 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#1
63.9 total score
13 reviews
54% Recommended
62% Value for Money
3.5/5 Customer Service
#2
63.7 total score
13 reviews
54% Recommended
69% Value for Money
3.2/5 Customer Service
#3
56.9 total score
23 reviews
48% Recommended
48% Value for Money
3/5 Customer Service
#4
52 total score
10 reviews
40% Recommended
60% Value for Money
2.7/5 Customer Service
#5
49.5 total score
26 reviews
42% Recommended
46% Value for Money
2.6/5 Customer Service
#6
48.2 total score
8 reviews
38% Recommended
50% Value for Money
2.6/5 Customer Service
#7
44.2 total score
12 reviews
33% Recommended
50% Value for Money
2.2/5 Customer Service
#8
100 total score
3 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#9
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#10
86.7 total score
2 reviews
100% Recommended
100% Value for Money
4/5 Customer Service
#11
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#12
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#13
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#14
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#15
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#16
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#17
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#18
71.1 total score
3 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#19
69.6 total score
5 reviews
60% Recommended
80% Value for Money
3.4/5 Customer Service
#20
68.4 total score
3 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#21
68.3 total score
4 reviews
75% Recommended
75% Value for Money
3.3/5 Customer Service
#22
59 total score
4 reviews
75% Recommended
75% Value for Money
2.3/5 Customer Service
#23
54.7 total score
3 reviews
33% Recommended
33% Value for Money
3.7/5 Customer Service
#24
47.3 total score
2 reviews
50% Recommended
50% Value for Money
2/5 Customer Service
#25
40.4 total score
3 reviews
33% Recommended
33% Value for Money
2/5 Customer Service
#26
40 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
#27
37 total score
4 reviews
25% Recommended
25% Value for Money
2/5 Customer Service
#28
36.9 total score
3 reviews
33% Recommended
33% Value for Money
2.3/5 Customer Service
#29
36.3 total score
4 reviews
25% Recommended
25% Value for Money
2.3/5 Customer Service
#30
34 total score
2 reviews
50% Recommended
0% Value for Money
1.5/5 Customer Service
#31
29.3 total score
1 review
0% Recommended
0% Value for Money
4/5 Customer Service
#32
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#33
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#34
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#35
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#36
26.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#37
22.7 total score
2 reviews
0% Recommended
50% Value for Money
1.5/5 Customer Service
#38
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#39
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#40
18 total score
4 reviews
0% Recommended
25% Value for Money
1.3/5 Customer Service
#41
15.1 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#42
14.7 total score
4 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#43
13.3 total score
5 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#44
13.3 total score
5 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#45
13.3 total score
4 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#46
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#47
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#48
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#49
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#50
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#51
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#52
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#53
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#54
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#55
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#56
38.9 total score
7 reviews
29% Recommended
29% Value for Money
2.3/5 Customer Service
#57
34.7 total score
15 reviews
27% Recommended
33% Value for Money
1.9/5 Customer Service
#58
31.8 total score
12 reviews
17% Recommended
25% Value for Money
2.1/5 Customer Service
#59
31 total score
129 reviews
19% Recommended
30% Value for Money
1.7/5 Customer Service
#60
27.8 total score
7 reviews
0% Recommended
29% Value for Money
2.1/5 Customer Service
#61
25.5 total score
14 reviews
14% Recommended
36% Value for Money
1.4/5 Customer Service
#62
25 total score
7 reviews
14% Recommended
29% Value for Money
1.3/5 Customer Service
#63
24.9 total score
16 reviews
6% Recommended
38% Value for Money
1.6/5 Customer Service
#64
21 total score
11 reviews
9% Recommended
9% Value for Money
1.5/5 Customer Service
#65
14.3 total score
23 reviews
0% Recommended
0% Value for Money
1.2/5 Customer Service

Air Costa Reviews

"Good service!!"

Review

Both ground staff and cabin crew were friendly.
Cabin was neat and seats were comfortable.
Flight reached destination ahead of schedule.

Conclusion
Value for Money:Yes
Customer Service:Good
Cabin:Economy Class
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Advertisement

"Genuine Review by a Economy class flyer."

Review

I don’t know why people is cursing the Aircosta here. I experienced their services two times and was impressed enough that I decided to write a Article over it in My Blog. http://www.jaipurblog.in/reviews/aircosta_flight_review-112/

See my blog for every required details. I have also attached Images there. Many of the guys giving review here may not have traveled with Aircosta. Just cursing like that.

Genuine Review by a Economy class flyer. - Air Costa review (1)
Conclusion
Value for Money:Yes
Customer Service:Good
Cabin:Economy Class
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"Excellent pleasurable time on air costa "

Review

Air Costa is a neat and tidy airline with staff whom appear to have just emerged from the school room. I flew a brand new Embraer 170 on a short evening flight from Bangalore to Coimbatore. The check in staff were pleasant but the boarding process was so brief that if you blinked you would have missed it. I almost did due to a badly timed washroom break. The good news is the crew was anxious to stick to schedule hence the hurry. The cabin was neat and tidy . Unlike many puddle hopper planes this one had a built in entertainment system, though 20 minutes in air was too short a time to use it. Our pilot seemed genuinely contrite at the 20 minute flight delay due to "non-serious technical issues". Overall the ride in the air was smooth. It felt good to be in the aerial coolness after baking in the broiler that had become Bangalore in April 2014. This no frills but functional airline is worth taking again. Its one of the newest cabins I've flown in India or North America and I travel heavily by air. New enough to have a "Turn off electronic devices" sign. Don't expect freebies, the only thing free in flight is water. Only cash is accepted for goodies. Do your munching in the terminal or bring your own munchies. The descent was smooth and gentler and touch down was a little hard but otherwise uneventful. Thumbs up for Air Costa.

Excellent pleasurable time on air costa  - Air Costa review (1)
Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Economy Class
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"Smooth and pleasant journey"

Review

As expected the new airlines in the hangars never please to surprise us.

New aircraft and cheaper prices . The cabin crew were well behaved and answered to all the concerns to the passengers.

The flights are always on time and reach the destination ahead of schedule .

I took couple of round about journeys from Hyderabad to Chennai, and at all occasions we had reached ~20-30 mins prior to the schedule.

Conclusion
Value for Money:Yes
Customer Service:Good
Cabin:Economy Class
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"THEY ARE FRAUDS."

Review

THEY ARE FRAUDS. DON'T BUY ITS TICKETs. Yesterday on 14/04/2014 my sister with a 5 month old infant and an 7 year old kid, they had their ticket from Bangalore to Jaipur. The ticket was booked a week ago, but when we arrived airport to get the boarding pass on 14/04/2014. Aircosta told that the gates are closed. Even though we were on the airport at 6 am and flight was at 10.20 am. First they sent a message that the flight is delayed and will board at 01.20. Then at last moment they say that gates are closed and the flight is full. How the flight can be full if the passengers are standing outside waiting for the boarding pass. They the relatives of the passengers gathered, we requested them. Aircosta employees were shouting back on us like we are some beggars who didn't pay for the ticket. That was so disgusting that then we had to CALL THE POLICE. After the police came aircosta said the flight is full so the thing we can only do is to send all the 7 passengers (whose tickets we sold to some other people in the double amount) in another aircraft. Aircosta also said that we can give your money back but what with the people like us who came from Hubli (another city near Bangalore) and didn't had any relative there in Bangalore and had a 5 month old infant with us, had an emergency to go Jaipur asap and me and my sister hardly knew about the bus in Bangalore because we had to go to airport in that. At last we all said to the police that we want to file and FIR and want a ticket right now, we don't need money back we want tickets to go to Jaipur. They after so much time they arranged 8 tickets from INDIGO FLIGHT at 4.15 Pm. THESE AIRCOSTA PEOPLE REALLY DON'T CARE ABOUT THEIR PASSENGERS THEY JUST NEED OUR MONEY. PLEASE DON'T BOOK THE TICKETS WITH THESE FRAUDS.
Really thanks to the relatives on other passengers we all formed a group and solved the problem with these frauds. In future i will never choose this flight. Whoever is reading this PLEASE don't choose this flight or you'll be robbed and tortured.

THEY ARE FRAUDS. - Air Costa review (1)
Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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