Air Costa Reviews | Opinions of Air Costa shared by travelers



Air Costa

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IATA code:LB
ICAO code:
Overall Satisfaction:
2.6 out of 5
42.3% of people who wrote a review recommend flying with Air Costa.
46.2% of people who wrote a review think Air Costa offers a good value for money.
53.8% of people who wrote a review think Air Costa offers a very poor customer service.
Classes of service
Economy
100%
Business
0%
First
0%
Customer Service
Excellent
26.9%
Good
15.4%
Satisfactory
3.8%
Poor
0%
Very Poor
53.8%
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How is Air Costa ranked...?
#1
52 total score
10 reviews
40% Recommended
60% Value for Money
2.7/5 Customer Service
#2
49.5 total score
26 reviews
42% Recommended
46% Value for Money
2.6/5 Customer Service
#3
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#4
68.4 total score
3 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#5
38.9 total score
7 reviews
29% Recommended
29% Value for Money
2.3/5 Customer Service
#6
36.3 total score
4 reviews
25% Recommended
25% Value for Money
2.3/5 Customer Service
#7
18 total score
4 reviews
0% Recommended
25% Value for Money
1.3/5 Customer Service
#8
13.3 total score
4 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#1
63.9 total score
13 reviews
54% Recommended
62% Value for Money
3.5/5 Customer Service
#2
63.7 total score
13 reviews
54% Recommended
69% Value for Money
3.2/5 Customer Service
#3
56.9 total score
23 reviews
48% Recommended
48% Value for Money
3/5 Customer Service
#4
52 total score
10 reviews
40% Recommended
60% Value for Money
2.7/5 Customer Service
#5
49.5 total score
26 reviews
42% Recommended
46% Value for Money
2.6/5 Customer Service
#6
48.2 total score
8 reviews
38% Recommended
50% Value for Money
2.6/5 Customer Service
#7
44.2 total score
12 reviews
33% Recommended
50% Value for Money
2.2/5 Customer Service
#8
100 total score
3 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#9
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#10
86.7 total score
2 reviews
100% Recommended
100% Value for Money
4/5 Customer Service
#11
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#12
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#13
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#14
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#15
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#16
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#17
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#18
71.1 total score
3 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#19
69.6 total score
5 reviews
60% Recommended
80% Value for Money
3.4/5 Customer Service
#20
68.4 total score
3 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#21
68.3 total score
4 reviews
75% Recommended
75% Value for Money
3.3/5 Customer Service
#22
59 total score
4 reviews
75% Recommended
75% Value for Money
2.3/5 Customer Service
#23
54.7 total score
3 reviews
33% Recommended
33% Value for Money
3.7/5 Customer Service
#24
47.3 total score
2 reviews
50% Recommended
50% Value for Money
2/5 Customer Service
#25
40.4 total score
3 reviews
33% Recommended
33% Value for Money
2/5 Customer Service
#26
40 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
#27
37 total score
4 reviews
25% Recommended
25% Value for Money
2/5 Customer Service
#28
36.9 total score
3 reviews
33% Recommended
33% Value for Money
2.3/5 Customer Service
#29
36.3 total score
4 reviews
25% Recommended
25% Value for Money
2.3/5 Customer Service
#30
34 total score
2 reviews
50% Recommended
0% Value for Money
1.5/5 Customer Service
#31
29.3 total score
1 review
0% Recommended
0% Value for Money
4/5 Customer Service
#32
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#33
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#34
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#35
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#36
26.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#37
22.7 total score
2 reviews
0% Recommended
50% Value for Money
1.5/5 Customer Service
#38
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#39
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#40
18 total score
4 reviews
0% Recommended
25% Value for Money
1.3/5 Customer Service
#41
15.1 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#42
14.7 total score
4 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#43
13.3 total score
5 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#44
13.3 total score
5 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#45
13.3 total score
4 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#46
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#47
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#48
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#49
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#50
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#51
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#52
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#53
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#54
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#55
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#56
38.9 total score
7 reviews
29% Recommended
29% Value for Money
2.3/5 Customer Service
#57
34.7 total score
15 reviews
27% Recommended
33% Value for Money
1.9/5 Customer Service
#58
31.8 total score
12 reviews
17% Recommended
25% Value for Money
2.1/5 Customer Service
#59
31 total score
129 reviews
19% Recommended
30% Value for Money
1.7/5 Customer Service
#60
27.8 total score
7 reviews
0% Recommended
29% Value for Money
2.1/5 Customer Service
#61
25.5 total score
14 reviews
14% Recommended
36% Value for Money
1.4/5 Customer Service
#62
25 total score
7 reviews
14% Recommended
29% Value for Money
1.3/5 Customer Service
#63
24.9 total score
16 reviews
6% Recommended
38% Value for Money
1.6/5 Customer Service
#64
21 total score
11 reviews
9% Recommended
9% Value for Money
1.5/5 Customer Service
#65
14.3 total score
23 reviews
0% Recommended
0% Value for Money
1.2/5 Customer Service

Air Costa Reviews

"Air Costa is Fraud Airline Company"

Review

Dear Sir/Ma'am,

I had booked a flight LB676 AMDHYD with PNR 02O3CC for 27th Mar 2016. Today suddenly I got a message that the flight has been cancelled and call customer care assistance. In assistance all I got is sorry and regrets from customer care guys saying flight got cancelled due to operational issue. In reply I was told no alternate flight is available we cannot book another flight and your ticket amount will be refunded.

What I will do of refund 2100/- when other flight of same date and time are costing me more than 10000/-. Why should I bear the extra amount without any mistake of mine? I think Air costa airlines is trying to prove the only mistake I did is by choosing Aircosta. Now my whole trip got disturbed. Air Costa people are not even trying to help me out.

When there is operational issue its company's internal problem and company should resolve the same rather than troubling customers. If you company is not able to put flight than should arrange a seat in other airlines or should give refund of equivalent fairs so that customer need not bear extra loss.

As there is nowhere my fault, I want refund equivalent to cost of fare I am getting charged for another airlines for same date and time or book my ticket accordingly. I want a revert resolving my issue in 24 hour, else I am gonna file a case against Air Costa in Consumer Court.

I thought of trying Air Costa flight for the first time and the very first time Air costa airlines gave so frustrating experience that in future I will ensure me and my friends, colleagues and family never choose Air Costa. Further I am definitely going to report this issue to consumer forums.

Dear Sir/Ma'am,

I had booked a flight LB676 AMDHYD with PNR 02O3CC for 27th Mar 2016. Today suddenly I got a message that the flight has been cancelled and call customer care assistance. In assistance all I got is sorry and regrets from customer care guys saying flight got cancelled due to operational issue. In reply I was told no alternate flight is available we cannot book another flight and your ticket amount will be refunded.

What I will do of refund 2100/- when other flight of same date and time are costing me more than 10000/-. Why should I bear the extra amount without any mistake of mine? I think Air costa airlines is trying to prove the only mistake I did is by choosing Aircosta. Now my whole trip got disturbed. Air Costa people are not even trying to help me out.

When there is operational issue its company's internal problem and company should resolve the same rather than troubling customers. If you company is not able to put flight than should arrange a seat in other airlines or should give refund of equivalent fairs so that customer need not bear extra loss.

As there is nowhere my fault, I want refund equivalent to cost of fare I am getting charged for another airlines for same date and time or book my ticket accordingly. I want a revert resolving my issue in 24 hour, else I am gonna file a case against Air Costa in Consumer Court.

I thought of trying Air Costa flight for the first time and the very first time Air costa airlines gave so frustrating experience that in future I will ensure me and my friends, colleagues and family never choose Air Costa. Further I am definitely going to report this issue to consumer forums.

--
Thanks and Regards,
Lakhan Thakkar
+91-9769714109

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"Very good exerience"

Review

Took their flight from Vijayawada to Hyderabad. Very easy to check-in online. Air Costa allow international luggage allowance on their domestic flights without any extra fee (this itself is a big money saving deal). Cabin was very clean. Flight departed and arrived on time.

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Economy Class
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"Worst services, staff is rude"

Review

Aircosta is the worst flight i have traveled with. they will reschedule the timings and wont even feel the courtesy to inform you. the staff over there doesn't even talk properly and will force you to tickets again without counting there mistake. think before you put your money on this flight.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"dont think of this"

Review

i had very very bad experience with this air line, they cancelled service before 4 hours of departing and very rude in providing assistance. this is second time to me, i should not have gone for 2nd time after had an experience but i had no options with other services so i again booked a ticket and faced routine reply. i was in damn urgent international connect and i missed that too. i urge you all please forget this airline before choosing.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"Good value, Good Service"

Review

Good Value - Didnot pay an extra cent for my luggage allowance. I was allowed the same allowance as per my international ticket, i took earlier that day.

Good service - Good cabin service. Although we need to pay for Food, the staff looked very confident of what they were doing.

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Economy Class
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"Great addition"

Review

Airport staff, crew are very cooperative . Aircraft is neatly maintained. Arrived well in time. Efficient service. Cheap fares. A

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Economy Class
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"Best in class"

Review

I travelled from coimbatore to bangalore. it was a a nice experience

Conclusion
Value for Money:Yes
Customer Service:Good
Cabin:Economy Class
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"Even chocolate wrapper is of some use than AirCosta ticket"

Review

The WORST airlines I ever travelled, they dont have a reschedule option and no cancellation option(if fare is=1500/less)
I made a group booking on wrong date and have no option than loosing money spent, they really sucks.

shameless management and Iam sure they will wrap up very soon.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"Best new airline in the country "

Review

I travelled from MAA to VGA on 1 Aug 2014. I loved everything about the airline. Initially I was little worried about how the new airline will be but to my amazement every thing went very smooth from the moment I landed at the check in counter including the on board service.

Above all the I liked the cabin crew's energy levels and the way they took care of passengers. I just purchased their sandwich and it was very delicious. I wish this airline a great success.

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Economy Class
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"Late,Behind time,Behind Schedule-Synonyms for Aircosta"

Review

I happened to travel twice by Aircosta and, both the time flight was late. First time it departed late by 1 hour and second time it departed late by 4 hours.

Even though it’s a low cost Airline,I will not recommend AirCosta to any of my friends,relatives and so on. The AirCosta team hardly understands the importance of time for its passengers,nor they have the courtesy to say even "Sorry" for the inconvenience caused, instead the airport authority started defending arguing when asked for why was the flight late.

I would like to make a point here, especially to the management: Sir/Madam, your airline business falls more into Service Industry and not Airline Industry alone

On-time is the biggest attribute any customer looks for while travelling by flight. That is where your competitors are ahead of you and why from now on I'll prefer them over you.

Conclusion
Value for Money:No
Customer Service:Satisfactory
Cabin:Economy Class
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