Air Antilles Reviews | Opinions of Air Antilles shared by travelers



Air Antilles

Air Antilles logo
IATA code:3S
ICAO code:GUY
Overall Satisfaction:
1 out of 5
0% of people who wrote a review recommend flying with Air Antilles.
0% of people who wrote a review think Air Antilles offers a good value for money.
50% of people who wrote a review think Air Antilles offers a poor customer service.
Classes of service
Economy
100%
Business
0%
First
0%
Customer Service
Excellent
0%
Good
0%
Satisfactory
0%
Poor
50%
Very Poor
50%
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How is Air Antilles ranked...?
#1
16 total score
2 reviews
0% Recommended
0% Value for Money
1.5/5 Customer Service
Not rated
#1
59.3 total score
2 reviews
50% Recommended
50% Value for Money
3.5/5 Customer Service
#2
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#3
40 total score
1 review
0% Recommended
100% Value for Money
2/5 Customer Service
#4
37.8 total score
6 reviews
33% Recommended
33% Value for Money
2/5 Customer Service
#5
16 total score
2 reviews
0% Recommended
0% Value for Money
1.5/5 Customer Service
#6
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#7
30.8 total score
10 reviews
30% Recommended
20% Value for Money
1.6/5 Customer Service
#8
21.4 total score
32 reviews
6% Recommended
19% Value for Money
1.4/5 Customer Service
#9
21.2 total score
18 reviews
11% Recommended
6% Value for Money
1.3/5 Customer Service

Air Antilles Reviews

"Voleur- menteur - ne voyager pas Air Antilles "

Review

On acheter vols direct de San Juan, Puerto Rico à pointe à Pitre Gwada( 6 mois à l'avance), le jour du départ à l'aéroport on apprend que notre vol direct n'existe pas, que notre famille de 3, n'est même pas sur la liste des passagers. Un voyage de vol qui aurait dû être de 1h 40 nous a pris 10 heures avec 2 escales à St Martin et isle Dominica, la seule flight attendant nous a dit, on a de la chance car c'est arrivé à d'autre voyageurs d'être coincer une nuit sur L'île Dominica parce que Air Antilles ne va pas plus loi pour le journee ( et les voyageurs apprennent ça dans l'avion)
Air Antilles est une honte, ne voyager pas avec cette compagnie. Une honte de traiter les clients comme ça.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"No Show, Impossible Communication"

Review

Air Antilles cancelled our flight, the only one they had scheduled within a 3 day span and never informed us. Their counter in San Juan was unmanned and there wasn't a single employee in the airport the day our flight was scheduled. The only contact information is for offices based in France and the international number was always busy. A San Juan airport employee helped us learn that Air Antilles cancelled the flight.

If you are traveling in the Caribbean do not book your flight with Air Antilles, especially if you are coming from the US.

Worst air travel experience ever - amazing they are in business.

Conclusion
Value for Money:No
Customer Service:Poor
Cabin:Economy Class
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