Aer Lingus Reviews | Opinions of Aer Lingus shared by travelers



Aer Lingus

Aer Lingus logo
IATA code:EI
ICAO code:EIN
Overall Satisfaction:
3 out of 5
50% of people who wrote a review recommend flying with Aer Lingus.
50% of people who wrote a review think Aer Lingus offers a good value for money.
50% of people who wrote a review think Aer Lingus offers a excellent customer service.
Classes of service
Economy
100%
Business
0%
First
0%
Customer Service
Excellent
50%
Good
0%
Satisfactory
0%
Poor
0%
Very Poor
50%
Spread the word...
How is Aer Lingus ranked...?
#1
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#2
47.9 total score
23 reviews
48% Recommended
57% Value for Money
2.3/5 Customer Service
#1
63.7 total score
5 reviews
60% Recommended
60% Value for Money
3.4/5 Customer Service
#2
61.3 total score
5 reviews
40% Recommended
80% Value for Money
3.2/5 Customer Service
#3
59.1 total score
10 reviews
50% Recommended
70% Value for Money
3.1/5 Customer Service
#4
57.6 total score
6 reviews
50% Recommended
67% Value for Money
3/5 Customer Service
#5
55.6 total score
18 reviews
56% Recommended
56% Value for Money
2.8/5 Customer Service
#6
52.5 total score
17 reviews
47% Recommended
53% Value for Money
2.7/5 Customer Service
#7
52.1 total score
10 reviews
50% Recommended
50% Value for Money
2.9/5 Customer Service
#8
100 total score
2 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#9
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#10
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#11
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#12
94.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#13
89.3 total score
2 reviews
100% Recommended
100% Value for Money
4.5/5 Customer Service
#14
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#15
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#16
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#17
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#18
81.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#19
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#20
77.3 total score
3 reviews
67% Recommended
100% Value for Money
4/5 Customer Service
#21
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#22
73.3 total score
1 review
100% Recommended
0% Value for Money
4/5 Customer Service
#23
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#24
73 total score
4 reviews
75% Recommended
75% Value for Money
3.8/5 Customer Service
#25
71.1 total score
3 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#26
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#27
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#28
48 total score
4 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#29
47.3 total score
2 reviews
50% Recommended
50% Value for Money
2/5 Customer Service
#30
43.3 total score
2 reviews
50% Recommended
50% Value for Money
2/5 Customer Service
#31
39.6 total score
3 reviews
33% Recommended
33% Value for Money
2.3/5 Customer Service
#32
34.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#33
29.3 total score
1 review
0% Recommended
0% Value for Money
4/5 Customer Service
#34
26.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#35
24.7 total score
4 reviews
0% Recommended
50% Value for Money
1.5/5 Customer Service
#36
24 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
#37
20 total score
2 reviews
0% Recommended
0% Value for Money
1.5/5 Customer Service
#38
18.7 total score
3 reviews
0% Recommended
0% Value for Money
2/5 Customer Service
#39
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#40
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#41
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#42
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#43
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#44
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#45
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#46
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#47
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#48
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#49
10.7 total score
2 reviews
0% Recommended
0% Value for Money
0.5/5 Customer Service
#50
47.9 total score
23 reviews
48% Recommended
57% Value for Money
2.3/5 Customer Service
#51
43.6 total score
6 reviews
33% Recommended
50% Value for Money
2.2/5 Customer Service
#52
33.2 total score
14 reviews
21% Recommended
36% Value for Money
1.9/5 Customer Service
#53
28.4 total score
7 reviews
14% Recommended
14% Value for Money
1.9/5 Customer Service
#54
28 total score
5 reviews
20% Recommended
20% Value for Money
1.6/5 Customer Service
#55
27.4 total score
19 reviews
16% Recommended
21% Value for Money
1.6/5 Customer Service
#56
26.7 total score
5 reviews
0% Recommended
20% Value for Money
1.8/5 Customer Service
#57
25.7 total score
7 reviews
14% Recommended
14% Value for Money
1.6/5 Customer Service
#58
13.3 total score
6 reviews
0% Recommended
0% Value for Money
1/5 Customer Service

Aer Lingus Reviews

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"An Airline with no concern for passengers"

Review

I was booked to fly back from Dublin to Bristol on Aer Lingus. We got on the bus to go to the plane (after passing security etc.) only to be told that the flight was cancelled because of bad weather. On contacting friends at Bristol we were told that the weather was fine.

We were told we could try for a flight to Cardiff but would need to go back to the booking hall - about a Kilometer away but we were offered no assistance and the Cardiff flight was full.

After finally getting back to Bristol we were told we would get no compensation because the cancellation was due to the weather and thids is not covered by the EU regulations.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"Still very Irish"

Review

My luggage exceeded the limit by 5kg. I offered to remove excess, but as I had no carry on, it was waved through with no penalty. I was then asked if I was travelling alone and asked if I would like an upgrade to an exit seat as " sure someone has to sit there" . Very Irish, very welcome, very NOT Ryanair.

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Economy Class
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