Aegean Airlines Reviews | Opinions of Aegean Airlines shared by travelers



Aegean Airlines

Aegean Airlines logo
IATA code:A3
ICAO code:AEE
Alliance: Star Alliance
Overall Satisfaction:
3.8 out of 5
75% of people who wrote a review recommend flying with Aegean Airlines.
75% of people who wrote a review think Aegean Airlines offers a good value for money.
50% of people who wrote a review think Aegean Airlines offers a excellent customer service.
Classes of service
Economy
100%
Business
0%
First
0%
Customer Service
Excellent
50%
Good
0%
Satisfactory
25%
Poor
0%
Very Poor
25%
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How is Aegean Airlines ranked...?
#1
73.7 total score
4 reviews
75% Recommended
75% Value for Money
3.5/5 Customer Service
#2
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#3
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#1
69.8 total score
6 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#2
61.3 total score
7 reviews
57% Recommended
57% Value for Money
3/5 Customer Service
#3
55.6 total score
6 reviews
33% Recommended
83% Value for Money
2.8/5 Customer Service
#4
54.4 total score
6 reviews
50% Recommended
50% Value for Money
2.8/5 Customer Service
#5
52.7 total score
8 reviews
50% Recommended
63% Value for Money
2.5/5 Customer Service
#6
48.9 total score
25 reviews
44% Recommended
52% Value for Money
2.4/5 Customer Service
#7
47.1 total score
28 reviews
46% Recommended
54% Value for Money
2.2/5 Customer Service
#8
44.7 total score
22 reviews
36% Recommended
41% Value for Money
2.5/5 Customer Service
#9
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#10
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#11
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#12
89.3 total score
2 reviews
100% Recommended
100% Value for Money
4.5/5 Customer Service
#13
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#14
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#15
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#16
81.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#17
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#18
77.3 total score
3 reviews
67% Recommended
100% Value for Money
4/5 Customer Service
#19
73.8 total score
3 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#20
73.7 total score
4 reviews
75% Recommended
75% Value for Money
3.5/5 Customer Service
#21
73.3 total score
1 review
100% Recommended
0% Value for Money
4/5 Customer Service
#22
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#23
71.1 total score
3 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#24
70 total score
2 reviews
50% Recommended
50% Value for Money
4/5 Customer Service
#25
66.7 total score
3 reviews
67% Recommended
67% Value for Money
3.3/5 Customer Service
#26
64.9 total score
3 reviews
67% Recommended
67% Value for Money
3/5 Customer Service
#27
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#28
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#29
48 total score
4 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#30
43.3 total score
2 reviews
50% Recommended
50% Value for Money
2/5 Customer Service
#31
43.3 total score
2 reviews
50% Recommended
50% Value for Money
2/5 Customer Service
#32
39.6 total score
3 reviews
33% Recommended
33% Value for Money
2.3/5 Customer Service
#33
36 total score
3 reviews
33% Recommended
33% Value for Money
1.7/5 Customer Service
#34
34.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#35
28 total score
2 reviews
0% Recommended
0% Value for Money
3/5 Customer Service
#36
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#37
24.7 total score
4 reviews
0% Recommended
50% Value for Money
1.5/5 Customer Service
#38
24 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
#39
20 total score
2 reviews
0% Recommended
0% Value for Money
1.5/5 Customer Service
#40
18.7 total score
3 reviews
0% Recommended
0% Value for Money
2/5 Customer Service
#41
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#42
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#43
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#44
17.8 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#45
16 total score
2 reviews
0% Recommended
0% Value for Money
1.5/5 Customer Service
#46
15.1 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#47
13.3 total score
3 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#48
13.3 total score
3 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#49
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#50
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#51
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#52
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#53
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#54
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#55
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#56
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#57
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#58
10.7 total score
2 reviews
0% Recommended
0% Value for Money
0.5/5 Customer Service
#59
42.6 total score
16 reviews
31% Recommended
44% Value for Money
2.4/5 Customer Service
#60
40.4 total score
23 reviews
30% Recommended
39% Value for Money
2.3/5 Customer Service
#61
36 total score
8 reviews
25% Recommended
38% Value for Money
1.9/5 Customer Service
#62
28.5 total score
10 reviews
20% Recommended
20% Value for Money
1.7/5 Customer Service
#63
28.4 total score
23 reviews
17% Recommended
22% Value for Money
1.7/5 Customer Service
#64
27.7 total score
28 reviews
14% Recommended
25% Value for Money
1.7/5 Customer Service
#65
26.5 total score
8 reviews
13% Recommended
13% Value for Money
1.8/5 Customer Service
#66
24.4 total score
6 reviews
0% Recommended
17% Value for Money
1.7/5 Customer Service
#67
22.5 total score
10 reviews
10% Recommended
10% Value for Money
1.5/5 Customer Service
#68
13.3 total score
6 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#1
79.9 total score
14 reviews
79% Recommended
79% Value for Money
4.1/5 Customer Service
#2
64.7 total score
18 reviews
56% Recommended
56% Value for Money
3.3/5 Customer Service
#3
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#4
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#5
77.3 total score
3 reviews
67% Recommended
100% Value for Money
4/5 Customer Service
#6
73.7 total score
4 reviews
75% Recommended
75% Value for Money
3.5/5 Customer Service
#7
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#8
69.6 total score
5 reviews
60% Recommended
80% Value for Money
3.4/5 Customer Service
#9
55.6 total score
6 reviews
33% Recommended
83% Value for Money
2.8/5 Customer Service
#10
46.7 total score
4 reviews
50% Recommended
50% Value for Money
2.3/5 Customer Service
#11
44.8 total score
7 reviews
43% Recommended
43% Value for Money
2.3/5 Customer Service
#12
43.3 total score
2 reviews
50% Recommended
50% Value for Money
2/5 Customer Service
#13
41.5 total score
7 reviews
29% Recommended
43% Value for Money
2/5 Customer Service
#14
36 total score
8 reviews
25% Recommended
38% Value for Money
1.9/5 Customer Service
#15
34.5 total score
8 reviews
13% Recommended
25% Value for Money
2.4/5 Customer Service
#16
34 total score
2 reviews
50% Recommended
0% Value for Money
1.5/5 Customer Service
#17
24.4 total score
6 reviews
0% Recommended
17% Value for Money
1.7/5 Customer Service
#18
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#19
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#20
48.1 total score
9 reviews
33% Recommended
56% Value for Money
2.6/5 Customer Service
#21
40.4 total score
23 reviews
30% Recommended
39% Value for Money
2.3/5 Customer Service
#22
36.3 total score
17 reviews
29% Recommended
29% Value for Money
2.1/5 Customer Service
#23
32.5 total score
31 reviews
23% Recommended
19% Value for Money
2.1/5 Customer Service
#24
27.4 total score
35 reviews
11% Recommended
23% Value for Money
1.8/5 Customer Service
#25
22.5 total score
10 reviews
10% Recommended
10% Value for Money
1.5/5 Customer Service

Aegean Airlines Reviews

"Clock work efficiency but nota smile to be seen"

Review

I found Aegean to be extremely efficient. Check in was easy. Flights were relatively on time. Transit was very easy and quick at ATH. Food was fine. Bags have a 20kg allowance and arrived no problem. Basic overhead flight entertainment. Planes were relatively new and clean but the carpet on our A321 from ATH - LHR certainly needed a steam clean. Toilets were clean.

The down side was there wasn't a smile to be found on board. In fact when you said "please" and "thank you" the staff didn't know how to react at all and gave you a blank stare. They also need to be more forceful with passengers accessing the overhead bins before the aircraft has come to a complete stop at the gate as occurred arriving at LHR. English skills ranged from good to mediocre. Still waiting for my frequent flyer card six months after applying.

Conclusion
Value for Money:Yes
Customer Service:Satisfactory
Cabin:Economy Class
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"Excellent and on time"

Review

It was a flight from Athens international airport to Skyros island in Greece. Cost: 18E for a return flight (!) since it is goverment founded in most part. Airbus A320 almost full, very clean with average legspace. They even managed to server dronks in a 25' flight!

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Economy Class
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"How do they do it for the price?"

Review

We were originally booked with Hungary's national carrier because they offered the only direct flight but when they went bellyup in Jan 2012 Aegean offered the same trip for half the price. Booking online was easy. Check-in quick and efficient with no baggage charges. In flight service smooth with continental breakfast snack and beverages. Efficient, ontime and just like full fare airlines. Excellent all round.A real surprise.

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Economy Class
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"Terribly bad customer service"

Review

I have never seen such customer service. I have bought two tickets from their web site in April, and tried to cancel just five minutes after.

It has been over three months now, and I still did not succeed to receive an answer from HQ or the local office in Turkey.

And they are still saying that there can be a negative answer, waiting for three months to hear a NO.

I strictly do not recommend to anyone to fly with Aegean Airlines, if any problem occurs you find noone to respond and help.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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