Accra - Frankfurt Flight Reviews

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29.7 total score
27 reviews
19% Recommended
22% Value for Money
1.7/5 Customer Service
Accra-Frankfurt route
21.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
Wed, 10/08/2014 08:24 AM
From Kotoka Airport (Accra) to Frankfurt International Airport (Frankfurt) via Amsterdam-Schiphol Airport (Amsterdam)
2 out of 5
bully in flight attendant uniform
There was some delay after boarding before take-off, and I was expected by a colleague whom I thought was in first class (through an upgrade) as I had promised a phone number and other details, this was an academic superior rank so I could have him chasing what I was offering as a consideration, it would have been disrespectful. I was in economy plus. I was looking for him via back of head from the attendant station. Mr Leon Brandon number 107 was belligerent, accusatory, punitive and insulting in his announcement of policy, with a sneering attitude refused to allow me to approach my colleague. I was so shocked by the contempt which was totally unprovoked, I had politely explained what I needed to do, I had no choice but to query his refusal. There are so many ways of explaining the limitations of policy to a passenger, treating a fully grown woman, retired age, properly dressed, as a delinquent school child or street thief is not among them. I returned to my seat totally dismayed and afraid if this was an attitude he was then going to communicate to all his colleagues.
Recommended: No
Value for money: No
Customer Service: Very Poor