Abu Dhabi - London Flight Reviews

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Abu Dhabi
London
Etihad Airways
Global
26.8 total score
24 reviews
13% Recommended
21% Value for Money
1.7/5 Customer Service
Abu Dhabi-London route
26.7 total score
2 reviews
0% Recommended
0% Value for Money
2/5 Customer Service
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Sun, 03/11/2012 05:18 AM
JNB » AUH » LHR
From Johannesburg International Airport (Johannesburg) to Heathrow Airport (London) via Abu Dhabi International Airport (Abu Dhabi)
1 out of 5
Haven't left my departure
#FAIL #EtihadAirways meant 2 depart from JHB 6pm, they say flight cancelled becuse the pilot is sick, come back 5am, get back at 5am- no the flight cancelled come back 10am. All the compensation is a meal voucher. And they not sure the flight actually leaves at 10am!
Recommended: No
Value for money: No
Customer Service: Very Poor
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Tue, 02/28/2012 06:10 AM
LHR » AUH » MEL
From Heathrow Airport (London) to Melbourne Airport (Melbourne) via Abu Dhabi International Airport (Abu Dhabi)
3 out of 5
Over-promise, under-deliver
Cramped business class cabin - I pay £4,000 for space. Lounge in Abu Dhabi - wifi didnt work (they kept having to re-boot) - this occured both times when i had a stop over in Abu Dhabi. Virtually no plug sockets in lounge at abu dhabi Food on the return leg (sydney - abu dhabi, and abu dhabi to london) was cold.
Recommended: No
Value for money: No
Customer Service: Satisfactory