Abu Dhabi - Frankfurt Flight Reviews

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Abu Dhabi
Frankfurt
Etihad Airways
Global
27.4 total score
23 reviews
13% Recommended
22% Value for Money
1.7/5 Customer Service
Abu Dhabi-Frankfurt route
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
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Sat, 02/07/2015 12:28 AM
FRA » AUH
From Frankfurt International Airport (Frankfurt) to Abu Dhabi International Airport (Abu Dhabi)
1 out of 5
Got Cheated
‪#‎Etihad_worst_Airlines_ever‬ My nightmare started when I booked a round trip ticket from Abu Dhabi to Frankfurt, and since not sure about the return I booked it refundable and paid extra charge, when I requested a refund, they refused and denied that option and when asked them about the extra charge I've paid, they said "you lost it too". They simply let you do the purchase process and pay more for absolute fake option, “BEWARE”
Recommended: No
Value for money: No
Customer Service: Very Poor
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Sat, 10/18/2014 07:14 PM
AUH » FRA
From Abu Dhabi International Airport (Abu Dhabi) to Frankfurt International Airport (Frankfurt)
1 out of 5
Got cheated by Etihad online booking
#Etihad_worst_Airline_ever The worst between all Airlines, they are obviously cheaters, My nightmare started when booked a ticket for my family from Abu Dhabi to Frankfurt round trip, and since not sure about the return I booked it refundable with extra charge, when I decided to refund the ticket, they simply said its nonrefundable, because of terms and conditions that are totally different than booking process interface. Why are they offering refund option when they will reject it? Why do they ask you to pay more for this option and at the end then deny. Why don't they allow you to contact any manager to get convincing answers, only call center where you get provoked through single answer repeated all the time! Ist that cheating? “BEWARE”
Recommended: No
Value for money: No
Customer Service: Very Poor