Abu Dhabi - Colombo Flight Reviews

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Abu Dhabi
Colombo
Etihad Airways
Global
27.4 total score
23 reviews
13% Recommended
22% Value for Money
1.7/5 Customer Service
Abu Dhabi-Colombo route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
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Thu, 11/28/2013 01:33 PM
AUH » CMB
From Abu Dhabi International Airport (Abu Dhabi) to Bandaranayake International Airport (Colombo)
1 out of 5
they wont give a dying person a cup of water
I fly frequently. I flew from Abu Dhabi to Colombo Sri Lanka on 25/26 November and was served by the most awful flight stewardess - a chinese looking female who was rude, nasty - you name it... I was very thirsty when I boarded. Waited for about 20 mts after take-off then rang for the flight attendant - too three loooong rings. She was passing to and fro but didn't even bother to respond to the light that came on over my seat. finally about 30 mts later and several more rings she did come - then took another half hour to bring the water... I was nearly collapsing with thirst when she finally arrived. When I complained she told me that only she and a colleague were serving... then she deliberately served my meals late - after all the other passengers my first and last experience with this horrible airline - and all the time they kept announcing that they would do anything to make our flight enjoyable!! the flight arrived in colombo nearly and hour late. no professionalism. no service culture. no continuity - mark my words
Recommended: No
Value for money: No
Customer Service: Very Poor
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